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Texas Workforce Commission

From Wikipedia, the free encyclopedia

Texas Workforce Commission headquarters
Texas Workforce Commission headquarters

The Texas Workforce Commission is a governmental agency in the U.S. state of Texas that provides unemployment benefits and services related to employment to eligible individuals and businesses.[1]

For employers, TWC offers recruiting, retention, training and retraining, and outplacement services, as well as valuable information on labor law and unemployment insurance, tax-saving programs and labor market planning. For job seekers, TWC offers career development information, job search resources, training programs, and administers the unemployment benefits program.

TWC's online job-matching system,, features thousands of opportunities for Texas jobseekers and qualified applicants for Texas employers.

One large program, the Skills Development Fund, is Texas' premier job–training program providing training dollars for Texas businesses to help workers learn new skills and upgrade existing skills.

Through TWC's new "Texas Back to Work" program, employers can earn up to $2,000 for each new employee they hire who has been receiving unemployment insurance.

TWC also administers the Texas Payday Law, Texas Child Labor Law and Child Care Services. TWC works with 28 Local Workforce Development Boards to provide employment assistance and promote self-sufficiency for customers. The boards oversee the delivery of child care services, employment and training programs for welfare recipients, as well as planning employment services in their area's Texas Workforce Centers. They also direct the services called for under the Workforce Investment Act.[2] The agency is headquartered in Downtown Austin.[3]

TWC is responsible for administering the Texas Commission on Human Rights Act to investigate and regulate unlawful forms of discrimination in employment in the state of Texas. The Texas Commission on Human Rights Act (TCHRA) is codified in chapter 21 of the Texas Labor Code although it is commonly still referred to as the TCHRA. The TCHRA/chapter 21 of the Texas Labor Code empowers the TWC similar to the federal Equal Employment Opportunities Commission (EEOC) with analogous responsibilities at the state level.

In 2016, several vocational rehabilitation services provided through the Department of Assistive and Rehabilitation Services were transferred. These included:

•The Vocational Rehabilitation program for individuals with visual impairments, including the Criss Cole Rehabilitation Center •The Vocational Rehabilitation program for individuals with other disabilities •The Business Enterprises of Texas program •The Independent Living Services program for older individuals who are blind.

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  • Texas Workforce Commission - About Us
  • How to Use Work in Texas (Job Seeker)
  • The Texas Workforce Commission


In this podcast, we’ll introduce you to the Texas Workforce Commission and its scope of services. The Texas Workforce Commission (TWC) is a partner in the Texas Workforce Solutions system, which encompasses TWC’s partnership with the 28 Local Workforce Development Boards, Board staff, and Board Service Provider/Contractor staff, as well as other partners including other state agencies. Together we work to promote and support a workforce system that creates value and offers employers, individuals, and communities the opportunity to achieve and sustain the economic prosperity. The Texas Workforce Solutions System includes 28 Workforce Development Boards, which together make up Texas Workforce Solutions. Local Workforce Solutions Offices number approximately 200 located throughout the state. Last year, Texas Workforce Solutions assisted job seekers in making nearly 1.1 million new employment connections, and directly served nearly 90,000 employers. As the primary oversight agency for the Texas Workforce Solutions System in the state, some of the responsibilities of the Texas Workforce Commission include: • Oversight of statewide workforce development activities. • Assurance of compliance with statutes and regulations. • Evaluation of Board oversight capacity and fiscal integrity. • Board performance measurement and target negotiation. • Review of Board member nominees and their approval. • Technical assistance and policy guidance. • Training and development. • Allocation of federal and state funds and grant resources. • Coordination with state-level agencies and initiatives. • Research and evaluation. • Administration of Unemployment Insurance (UI) benefits, taxes, and trust funds. • Enforcement of wage payment and child labor laws. • Certification of Workforce Solutions Offices. • Automated management information system support via The Workforce Information System of Texas (TWIST). • Contract execution, management, and monitoring. • Surveying and reporting of employment statistics. • Development of Labor Market and Career Information (LMCI). • Maintenance and enhancement of, TWC’s online job matching system. Workforce Development - TWC is responsible for overseeing workforce development programs and initiatives, which provide a wide variety of services that support customers. Workforce development services include the support of a market-driven, integrated system that consolidates employment, job training, and work-related services, including the regulation of career schools and colleges. Federal legislation requires that Workforce Solutions Offices provide labor market information to customers. This includes data about occupations and industries in demand, both statewide and at the local level, and other information about labor market trends and economic conditions that help customers make informed choices. In order to design service delivery strategies and assess the needs among businesses and other customers, it is critical to analyze economic factors and trends. In addition, local workforce development boards identify forces driving their regional economy in order to collaborate effectively with their regional partners. TWC oversees support services, including subsidized child care, provided to workforce development customers of targeted populations participating in certain workforce programs. The direct services are provided by the local Boards’ contracted service providers; these support services address barriers customers may have that prohibit them from participating in workforce services, and from obtaining and retaining employment. Through performance-based contracts, TWC monitors and holds the Boards accountable for program performance, and provides technical assistance as needed. Board contracts cover the delivery of services for multiple programs, such as: • The Workforce Innovation and Opportunity Act, which offers an integrated and comprehensive range of services consisting of employment and training services for adults, dislocated workers, and youth; the Wagner-Peyser employment services; and the adult education and literacy programs. • Trade Act Services which helps trade-affected, dislocated workers locate new jobs as quickly as possible. • Supplemental Nutrition Assistance Program Employment and Training, which promotes long-term self-sufficiency and independence by preparing recipients for employment through work-related education and training activities. • The Choices Program, which provides job search assistance and support to people receiving cash assistance benefits through the Temporary Assistance for Needy Families block grant. Vocational Rehabilitation Programs Effective September 1, 2016, the following programs and services transfer to TWC: • The Vocational Rehabilitation (VR) Program for individuals with visual impairments, including the Criss Cole Rehabilitation Center; • The VR General Program for individuals with other disabilities; • The Independent Living Services for Older Individuals Who are Blind Grant; and • The Business Enterprises of Texas Program. Both the blind and general VR programs provide a wide range of services to help individuals with disabilities prepare for, find, and keep meaningful jobs that pay a competitive salary. The VR programs also serve youth and students with disabilities to help prepare for post-secondary education and to provide pre-employment services. The Independent Living Services Grant provides services to individuals over the age of 55 who are blind or visually impaired to help them live independently in their homes and communities, and to avoid institutionalization. The Business Enterprises of Texas Program provides support to managers of food service and vending companies who are blind, and to the organizations that host those operations. TWC Unemployment Insurance (UI) and administration TWC administers the UI Benefits System, which is funded by employer taxes. It provides temporary, partial-income replacement to workers who have lost their jobs through no fault of their own. TWC administers and oversees the collection of taxes from employers and payment of UI benefits to eligible claimants. TWC also provides a formal appeal procedure when issues surrounding a claim are in dispute, or when questions arise concerning an employer’s tax liability, contribution, or reimbursement. Texas employers can receive ready access to their tax account information by registering for Unemployment Tax Services. UI administration is a function performed solely at the state level. Board and Board Contractor staff are only involved in UI administration by way of disseminating information to customers, such as giving out the appropriate UI Tele-Center phone numbers, directing where to find online UI services and appeal forms on TWC’s Internet site, and assisting with registration on All other UI claimant questions should be routed to TWC state-level UI staff. Adult education and literacy programs funded by the Texas Workforce Commission (TWC) provide English language, math, reading, and writing instruction to help students acquire the skills needed to succeed in the workforce, earn a high school equivalency diploma, or enter college or career training. Our Adult Education and Literacy program serves adults who are at least 16 years old and/or beyond the compulsory school attendance age, and who function below the high school level, lack a high school credential, and/or are unable to speak, read or write in English. Business Services - The Office of Employer Initiatives convenes representatives of industry, workforce development, and the educational community, as well as other stakeholders, to develop and deploy innovative solutions to employer challenges. Additionally, the Employer Initiatives team staffs and manages the Governor’s Industry Cluster Initiative for statewide workforce and economic development. Employer Initiatives also promotes and helps administer the Skills Development Fund, TWC’s premier job-training program that provides grants to community and technical colleges, which in turn provide customized job training programs for businesses that want to train new workers or upgrade the skills of their existing workforce. Civil Rights - TWC’s Civil Rights Division enforces equal employment opportunity and fair housing laws. is Texas’ online public job matching or labor exchange system that matches qualified job seekers with employers’ job postings. This job matching system is available to the public — both employers and job seekers — at no cost. Employers can post job openings, run job matches, and search for qualified applicants. Job seekers have immediate access to job matching services that allow them to browse thousands of job postings, apply for open positions, complete resumes and state applications, and store application materials online. This online system also ensures that veterans receive preference for employment opportunities. This concludes the TWC 101 podcast. More information about TWC can be found on the TWC web site.


In 2018, the Coalition of Texans with Disabilities threatened to sue because TWC staff were not offering to help Texans with disabilities receiving VR services register to vote or updating voter registration information under the 1993 National Voter Registration Act. This service had previously been provided by DARS[4].TWC Staff later agreed to provide the services in a letter signed by the Texas Secretary of State[5]

In 2013, a Fort Worth TWC employee was sentenced to six months in federal prison for identity theft and mail fraud. Deshon Haynes diverted unemployment insurance of deceased individuals and at least five other claimants. Haynes was also required to pay full restitution.[1]

In 2011, the TWC was involved in a data breach exposing personal information of 3.5 million Texans, Encryption procedures to conceal Social Security, names, addresses, and other identifying material had not been utilized. The Texas Attorney General and the FBI reviewed security procedures [2]


This page was last edited on 17 July 2018, at 13:20
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