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From Wikipedia, the free encyclopedia

Saskatchewan Telecommunications Holding Corporation
SaskTel
Formerly
Saskatchewan Government Telephones
Crown corporation
IndustryTelecommunications
FoundedJune 12, 1908 (as Department of Railways, Telegraphs and Telephones)
June 1, 1947 (as SaskTel)
Headquarters2121 Saskatchewan Drive
Regina, Saskatchewan
S4P 3Y2
Key people
Don Morgan, Minister Responsible for SaskTel
Doug Burnett, President and CEO
Grant Kook, Chair of the Board of Directors
RevenueDecrease CAD$ 1.2 billion
Number of employees
4,100
SubsidiariesDirectWest
SaskTel International
SecurTek
Websitewww.sasktel.com

Saskatchewan Telecommunications Holding Corporation, operating as SaskTel, is a Canadian crown-owned telecommunications firm based in the province of Saskatchewan. Owned by the provincial government, it provides wireline and wireless communications services, including landline telephone, mobile networks, broadband internet (including copper DSL, fibre to the home, and wireless broadband), IPTV, and security services. Through a subsidiary, SaskTel International, the company has also worked on telecom infrastructure projects in countries such as Argentina and the Bahamas.[1][2]

As of 2018, SaskTel serves around 1.4 million customers, and has an annual revenue of around $1.2 billion.[3]

YouTube Encyclopedic

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  • ✪ Understand Your First Bill – AT&T IP Flexible Reach
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Transcription

Welcome! In this video we'll show you how we make it easy to understand your bill for AT&T IP flexible Reach. We'll review key bill elements and show you examples of how different charges may appear on your AT&T bill. Understanding your bill makes it easier to manage your communication needs so let's get started! Here's a typical first page of an AT&T IP Flexible Reach bill. Your 13-digit account number is used to identify your business. Have it ready whenever you contact an AT&T representative to add or change services. The billing date reflects the first day of the new billing period. The "Bill-At-A-Glance" section provides a quick look at charges and other billing activity since your last invoice. Notice: The previous bill amount. Payments and adjustments posted to your account from the billing date of the last invoice up to the billing date of this invoice. The sum of these three amounts equals the balance carried forward. Add the balance carried forward to the current charges and that gives you the total amount due. The "Bill-At-A-Glance" section finishes with the date the total amount is due. Now, let’s look at the "Billing Summary" section, which gives you a quick look at your current charges. Your AT&T Business Services are divided into groups and sub-accounts. You can assign your own labels to the groups by using AT&T BusinessDirect organizing your bill in way that's meaningful to you. The "Billing Summary" section lists the charges for each group and sub-account. Our sample bill contains one group with one sub-account. Your bill may contain additional groups and sub-accounts. Note that the total current charges match the current charges shown in the "Bill-At-A-Glance" section. Now, let’s look at itemized details for each group and sub-account in the "Current Charges" section. Our sample bill includes charges for AT&T IP Flexible Reach Calling Plan B. Remember, your combination of services may be different. We start with Group 1 and the first sub-account, showing the associated subscriber router ID and address. The bill lists the sub-account’s recurring charges, one time charges, and prorated charges. Recurring charges are the same every month, and they're billed one month in advance for the full billing period. Notice the AT&T IP Flexible Reach calling plan and the total for recurring charges. For your convenience, the number of calling plans this sub-account subscribes to is shown, along with the per-plan rate. You can also see the gross amount (or items times cost per item) and any discount applied to the calling plan. Recurring charges are also billed for the sub-account’s telephone numbers, where applicable. Any discounts are also shown. Use AT&T BusinessDirect to review a list of your account's telephone numbers. If you’re reviewing your first bill, or the first bill after adding services or a location to your account, your bill may be higher than you expected. This is because it may include one-time charges or prorated charges. These types of charges are billed only once, and they're listed in the appropriate service category. If one-time charges appear on your bill, you’ll see details about the related service order and completion date. Any one-time charges are itemized, and any discount is shown. In this example, there’s a one-time setup fee, and a credit. Prorated charges are next, including the service order details. Prorated charges occur if a service is started in the middle of a billing cycle. These charges apply to all the service components and features in the order. Prorated charges cover the period from the order completion date up to one day before your billing date. In this example, the service completion date is February 7th, and the billing start date is February 19th, so these services and features are prorated for 11 days, from February 8th through February 18th. The total includes all recurring, one-time, and prorated charges. Next, surcharges and other fees are listed, followed by taxes. Finally, the amount of total current charges for all groups is shown. This total matches the total current charges shown in the "Billing Summary" and "Bill At-A-Glance" sections. AT&T’s bill design, with clear, concise, and organized sections, helps you understand all the elements in your bill. Thank you for learning more about your AT&T bill. And thank you for using AT&T.

Contents

History

SaskTel was established pursuant to the Telephone Acts as the Department of Railways, Telegraphs and Telephones on June 12, 1908, and through acquisitions of other independent telephone companies quickly became the dominant government-run telephone operator in Saskatchewan.[4]

On May 9, 1947, premier Tommy Douglas announced that ownership and operational duties for the province's telephone system would be taken over by the newly-established crown corporation Saskatchewan Government Telephones, effective June 1. The change was intended to separate the administrative duties for the telephone system from the government's regulatory duties.[5]

In 1999, SaskTel launched a new Yorkton, Saskatchewan-based subsidiary known as SecurTek, which deals in security and monitoring services.[6]

In 2002, the company introduced a digital, IPTV-based television service known as Max Entertainment Services, as one of the first such offerings in Canada.[7][8]

In 2009, SaskTel entered into network sharing agreements with Bell Canada and Telus to contribute to a national UMTS/HSPA+ cellular network.[9] In July 2010, SaskTel announced an employee trial launch of its $170 million HSPA+ network. The services became publicly available August 16 in metropolitan areas such as North Battleford, Moose Jaw, Prince Albert, Regina, Saskatoon, Swift Current, Yorkton, and Weyburn. It launched with a range of BlackBerry and Nokia handsets, and the promise of iPhone carriage in the future.[10][11]

In August 2012, SaskTel announced that it would construct a fibre to the home network branded as Infinet (stylized infiNET), beginning in portions of Regina and Saskatoon, and other cities over the next seven years.[12] In January 2013, SaskTel announced the launch of an LTE network in the Regina and Saskatoon areas, with plans to extend coverage into other major areas of the province by 2014.[13] As of 2013, the company had recorded nearly 616,000 wireless subscribers and over 100,000 Max TV subscribers.[14]

In July 2015, SaskTel acquired six AWS-1 wireless spectrum licenses from Wind Mobile.[15][16][17]

Threat of privatization

In 2016, Brad Wall's Saskatchewan Party government proposed Bill 40, which allowed for the partial privatization of up to 50% of a provincial crown corporation without seeking public approval.[18] The bill prompted concerns that stakes in SaskTel could be sold to third-parties; the company conducted an independent assessment, factoring in the then-proposed acquisition of former crown telco MTS in Manitoba to Bell Canada. The review found that SaskTel's net income risked "[being] unable to support the level of dividends that have been returned to the province in recent years", citing the possibility of new or enhanced competition among other companies.[19]

Wall promised that any sale of SaskTel shares would be subject to a public referendum; in August 2016, he stated that "if we get an offer and we think it generates a significant amount of money for the province, maybe enough to eliminate our [$4.1 billion] operating debt, if it takes care of the jobs question in Regina, if it provides better coverage, we are at least going to take it to the people and we'll need someone to lead that process."[19][20]

In May 2017, following the passing of Bill 40, it was reported that representatives of BCE Inc., Rogers Communications, and Telus had been lobbying and in discussions with Dustin Duncan, minister responsible for SaskTel. The company stated that the meetings were regarding ongoing wholesale agreements between the companies, and were unrelated to privatization.[20]

In August 2017, Wall announced that he would repeal Bill 40.[21]

Further developments

SaskTel facility in the village of Cadillac
SaskTel facility in the village of Cadillac

SaskTel shut down its CDMA network in July 2017.[22] In August 2017, SaskTel announced that it would launch its fibreoptic internet services in the town of Rosthern, Saskatchewan (which lies between Saskatoon and Prince Albert). The deployment was part of a pilot program for deploying the service in portions of Saskatchewan's rural regions.[23] It also launched a new suite of smart home and home security products in conjunction with SecurTek and Alarm.com.[24]

In April 2018, SaskTel's directory division DirectWest expanded into out-of-home advertising through the purchase of digital billboards.[25]

In May 2018, SaskTel announced a capital investment of $301 million into improvements to its services over the next year, with $61.2 million going towards FTTH deployment for 22,000 additional customers, $26.5 million on improvements to its wireless network, and $109.1 million into customer service.[3]

In August 2018, SaskTel launched MaxTV Stream, a new IPTV-based service utilizing the Ericsson MediaFirst platform running as an app on Android TV-based set-top boxes. On launch the service is available in all SaskTel FTTH markets, and 11 rural communities.[26][27]

On february 21, 2019, SaskTel announced that all customers who have internet access will be migrated to electronic billing, in a process that will begin March 27.[28]

Marketing

SaskTel is a sponsorship partner for the Canadian Football League's Saskatchewan Roughriders, and was named as a "founding partner" of the new Mosaic Stadium in Regina upon its opening in 2016.[29] In August 2014, SaskTel acquired the naming rights to Saskatoon's Credit Union Centre, and renamed it SaskTel Centre.[30][31] It is also title sponsor of the Saskatchewan Jazz Festival in Saskatoon.[32]

Until 2016, SaskTel's marketing prominently featured characters based on the fairy tale "Little Red Riding Hood", including characters such as Little Red, the Wolf, and Gainer the goldfish. In December 2016, the company introduced a new branding campaign, "Today is The Day".[33]

The company re-launched its anti-cyberbullying awareness campaign, I Am Stronger, as Be Kind Online in February 2019.[34]

References

  1. ^ "SaskTel beaches employees in the Bahamas". paNOW. 2017-02-09. Retrieved 2018-05-26.
  2. ^ "Steve Sousa, 39: brings Saskatchewan telecom to the world". The Globe and Mail. Retrieved 2018-05-26.
  3. ^ a b "SaskTel to invest $301M into network and infrastructure". Global News. Retrieved 2018-05-26.
  4. ^ https://www.sasktel.com/about-us/company-info/vision-mission-and-values/history-site/history#beforethe1920
  5. ^ "Telephones Become Crown Corporation". Regina Leader-Post. May 9, 1947.
  6. ^ "SASKTEL CONTINUES DIVERSIFICATION STRATEGY WITH SECURTEK". Publications Centre. Government of Saskatchewan. Retrieved 2018-04-05.
  7. ^ "Telus dials up TV service". Calgary Herald via Press Reader. Retrieved 2018-04-04.
  8. ^ "What is IPTV? Here's your primer". The Globe and Mail. Retrieved 14 January 2016.
  9. ^ "SaskTel agrees to network sharing with Telus, Bell". Cartt.ca. Retrieved 2018-04-05.
  10. ^ "SaskTel to go live with 3G+ network August 16, 2010". MobileSyrup. 2010-07-06. Retrieved 2018-04-04.
  11. ^ "SaskTel date for iPhone service uncertain". CBC News. Retrieved 2018-04-04.
  12. ^ "Sasktel upgrading services through fibre optics". paNOW. Jim Pattison Group. 2012-08-10. Retrieved 2018-04-04.
  13. ^ "SaskTel launches 4G LTE network". CTV News Regina. 2013-01-30. Retrieved 2018-04-04.
  14. ^ "SaskTel produces $81.1 million dividend". CBC News. Retrieved 2018-04-04.
  15. ^ "SaskTel says new deal will improve LTE network". CBC News. Retrieved 2018-04-04.
  16. ^ Hardy, Ian (31 July 2015). "SaskTel acquires AWS-1 spectrum from WIND Mobile". MobileSyrup. Retrieved 1 August 2015.
  17. ^ "Transfer of Spectrum Licences Held by WIND Mobility Corp. (WIND) to Saskatchewan Telecommunications (SaskTel)". Spectrum Management and Telecommunications. Industry Canada. 31 July 2015. Retrieved 1 August 2015.
  18. ^ "Opposition leader calls privatization bill an "incredible betrayal"". CBC News. Retrieved 2018-04-04.
  19. ^ a b "Start the bidding at $4.1B, Premier Brad Wall indirectly puts pricetag on SaskTel". CBC News. Retrieved 2018-04-04.
  20. ^ a b "Bell, Rogers and Telus meeting with SaskTel as privatization bill passes". Regina Leader-Post. 2017-05-03. Retrieved 2018-04-04.
  21. ^ "Saskatchewan Party to repeal Crown privatization law". Regina Leader-Post. 2017-10-24. Retrieved 2018-04-04.
  22. ^ "SaskTel shutdown of CDMA network to affect 47,000 phone users". Saskatoon StarPhoenix. 2016-07-06. Retrieved 2018-04-05.
  23. ^ "SaskTel high-speed internet reaches Rosthern, offers hope for rural Sask. connectivity". CBC News. Retrieved 2018-04-04.
  24. ^ "SaskTel launches smartHOME service for users looking to automate their home lives". MobileSyrup. 2017-08-21. Retrieved 2018-04-05.
  25. ^ "Directwest enters Saskatchewan's digital out of home ad market". Cartt.ca. Retrieved 2018-05-26.(subscription required)
  26. ^ Noyes, Jayda. "SaskTel introduces maxTV Stream all-in-one service". 980 CJME. Rawlco Communications. Retrieved 2018-08-22.
  27. ^ "SaskTel launches new IPTV platform maxTV Stream". Cartt.ca. August 22, 2018. Retrieved August 22, 2018.
  28. ^ February 21, Regina Leader-Post Updated:; 2019 (2019-02-21). "SaskTel moving customers to paperless billing starting next month". Retrieved 2019-03-07.
  29. ^ "Roughriders announce 4 major Mosaic Stadium partners". CBC News. Retrieved 2018-04-06.
  30. ^ "Credit Union Centre to be re-named SaskTel Centre". CBC News. Retrieved 2018-04-05.
  31. ^ "Credit Union Centre becoming SaskTel Centre". Global News. Retrieved 2018-04-05.
  32. ^ "Opening day has arrived for 31st annual Saskatchewan Jazz Festival". Global News. Retrieved 2018-04-06.
  33. ^ "Fuller: What's with the new SaskTel ad campaign?". Saskatoon StarPhoenix. 2016-12-09. Retrieved 2018-04-06.
  34. ^ "SaskTel relaunches 'I Am Stronger' cyberbullying prevention program as 'Be Kind Online'". globalnews.ca. 2019-02-25. Retrieved 2019-02-27.

External links

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