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City ticket office

From Wikipedia, the free encyclopedia

A city ticket office (CTO), booking office, or city ticket counter is a retail office for an airline, essentially a travel agency specializing in that particular carrier's flights. Until the 1990s, many major airlines had storefronts in luxury shopping districts. Today, few remain.

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  • Valencia Spain Airport Arrival Guide
  • Mannes School of Music and Parsons School of Design present the NYC premiere of Flight

Transcription

Hi, this is Rob with Ventana Media. This is the Valencia, Spain Airport Arrival Guide. If you are flying into Valencia for the first time, this guide will help you get familiar with the Valencia airport. Where the tourist office is located, the rental car desks, public transportation into downtown Valencia and other things of interest in the airport. The Valencia airport is a small airport, the eighth busiest airport in Spain, with about five million passengers passing through the airport each year. The airport is situated about eight kilometers or five miles from the Valencia City Center. If you take the subway metro from the airport, you can arrive at the city center in about fifteen minutes. Once your plane touches down on the airport, arriving to your gate should be fairly quick. The only delay is if the plane lands at a busy time and there is another plane at your gate. This usually only happens during the midday in the peak summer travel season. After you debark from the plane you will have to go thru Passport Control only if your plane comes directly from outside the European Union. Passport Control is fairly simple in Valencia, just show your passport and the National Police will stamp it. They usually don´t ask any questions. It is usually fast and simple. Your next step will be picking up your checked luggage. The Baggage claim area is very close to the area where your plane taxied to the gate. Look for your flight number above the baggage carousel. The only exception is if your beginning flight, before any transfers, originated outside of Europe. This baggage will be considered international baggage and you will have to go to another carousel to pick up this baggage. You will probably have to ask airport personnel for directions to this carousel. Your biggest delay after arriving at the Valencia airport will be waiting for your checked baggage at the carousel. After picking up your luggage you will be exiting out of one of three exits called “Arrival Halls”. These exits are numbered one to three. These exits are on the ground floor of the airport known as the arrivals area. The floor above the arrivals area is the departure area, for checking in and going past security to your flight out of Valencia. On the ground floor is everything you need for your arrival to Valencia. If you have lost baggage, you need to go to this office located between Halls two and three. Lost luggage does happen, but they are pretty good at getting your luggage to you the next day. If you have anything you can´t live with, make sure you put it in your carry on bag. The rental car desks are located near Arrival Hall three. And across from the Rental Car Desks you will find the Tourist Office. The tourist office you can get free maps of Valencia and other information. There is an ATM or money machine located across from the rental car desks. The subway metro is the best way to get to the city of Valencia and the surrounding areas. The Valencia Metro is located across from Arrival Hall One and downstairs. There is also a Valencia Metro Office across from Arrival Hall One where you can get general information. But you have to buy your tickets to the Valencia Metro downstairs. There is a special tariff for departing or arriving at the airport using the Valencia Metro. For more information on ticket prices, visit www.metrovalencia.es I will put a link below in the description. Taxis - you can get a taxi just outside on the ground floor. If someone is coming to pick you up, just go outside on the ground floor and wait for your pickup. Tour buses are located just outside on the ground floor in the Tour Bus Parking area out front. The Valencia city bus stop is located on the ground level near the Tour Bus Parking area. You can get more information about the Valencia Bus service at www.emtvalencia.es I will put a link below in the description. But I think the Valencia Metro is a better option. If you arrive early for your transportation, there is a cafe on the ground floor in front of Arrival Hall Three. Enjoy your stay in Valencia. If you like this video please give it a thumbs up and please subscribe to this channel. If you have any questions about the Valencia Airport or about Valencia, Spain, please leave a comment below.

Overview

When airlines used paper tickets, certain kinds of travel changes required in-person visits to these ticket offices to physically modify or exchange the ticket,[1] but with the introduction of electronic tickets in 1994, their importance diminished and many were closed as passengers bought tickets over the internet instead.[2]

City ticket offices were formerly very common worldwide. Although they are still common in many parts of the world,[1] they have become rare in the United States.[2] For example, American Airlines once had 110,[3] but by 2017, only three remained.[2] A few US airlines still maintain multiple ticket offices: as of 2021, Cape Air has 8.[4]

As of 2007, the primary users of city ticket offices in the US were business travelers buying premium fares and recent immigrants, who often pay in cash.[3]

City ticket offices were often found on major luxury shopping streets such as Regent Street, Fifth Avenue, the Champs-Élysées, Union Square (San Francisco), Via Veneto, and Wilshire Boulevard, along with cruise line sales offices and tourist offices; some were found inside luxury hotels.[2] In New York City, airline ticket offices were concentrated on Fifth Avenue starting in the 1960s.[5] In particular, British Airways and Japan Airlines were on Fifth Avenue,[2] and Air France, Air India, and KLM were all in 666 Fifth Avenue. As of 1977, many of the Fifth Avenue offices, notably Delta and Air Canada, moved to Madison Avenue.[6] In 1992, Air France moved to 125 West 55th Street.[5]

The décor often included travel posters and model airplanes, as well as racks of brochures and schedules.[2] Air India even included original artwork from India;[7] the renowned artist Shanti Dave painted murals at booking offices in the 1950's and 1960's, including in New York, Los Angeles, Rome, Sydney, and Perth.[8][6] Flag carriers' offices often promoted travel to their home country in general; some even sold souvenirs.[2] Air France saw its ticket office design as a way of promoting French culture, and invested in designs by Charlotte Perriand and Pierre Gautier-Delaye for 70 ticket offices. [9]

Notes

  1. ^ a b John Ollila, "TBT: Airline City Ticket Offices!", LoyaltyLobby June 24, 2021
  2. ^ a b c d e f g Barbara Peterson, "The Death of the Airline Ticket Office", Condé Nast Traveler, September 29, 2017
  3. ^ a b De Lollis, Barbra (April 2, 2007). "Airlines' city ticket offices still popular". USA Today. Retrieved 2018-03-06.
  4. ^ Cape Air, City Ticket Offices
  5. ^ a b David W. Dunlap, "Commercial Property: 125 West 55th Street; The Anatomy of a Macklowe Tower Leasing Coup", New York Times, November 24, 1991, p. 10:12
  6. ^ a b Carter B. Horsley, "Realty News", New York Times Aug. 7, 1977, p. R1
  7. ^ Maria Thomas, "The fascinating story behind Air India's priceless collection of art", Quartz India, July 12, 2018
  8. ^ Gargi Gupta, "Distress sale?", Business Standard, January 24, 2013
  9. ^ Garcia, Marisa (2023-10-22). "Air France: 90 Years of Elevated Architecture and Design Excellence". FlightChic. Retrieved 2024-01-02.
This page was last edited on 27 January 2024, at 10:17
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