Telephone numbers in Indonesia

Telephone numbers in Indonesia have different systems for land lines and mobile phones: land lines use area codes, while mobile phones do not.

For land line area codes, the digit "0" is added in front when dialing domestic long distance from within Indonesia, but is always omitted when calling from abroad. Instead, callers would use the Indonesian country code +62, followed by the area code, without the "0". Domestic phone numbers in large cities have 8 digits, and in other areas 7 digits. Mobile phone numbers have a total of 10 to 12 digits for postpaid depending on the operator, whereas prepaid services get 11 to 13 digits determined by the operator.

Until October 1999, East Timor was included in the Indonesian telephone numbering plan, using the area codes 0390 (for Dili)^[1] and 0399 (for Baucau).^[2]

To make a phone call to Indonesia from abroad, the following formats are used:

For calls to landlines, callers dial +62, followed by the area code and subscriber's number, omitting the '0', hence a number in Jakarta would be dialled as +62 21-xxxx-xxxx. For calls to mobile wireless phone (GSM) from abroad, callers dial +62, followed by the subscriber's number, omitting the '0', hence +62 8xx-xxxx-xxxx

Overview

Numbers in business contact information

On business cards and other contact information, telephone numbers might be listed as "HP" or "hunting". "HP" is an abbreviation for "hand phone" or mobile phone and is pronounced "hah péh". Hand phones might also be referred to as pon-sel (short form of telepon seluler) or telepon genggam ("hold-in-the-hand telephone"). Hunting refers to an office line in which multiple individual lines are connected so that an incoming call can roll over to another line if the first line is busy. This permits only one number to be published.

Operators

International call operators:

• PT Indosat: 101
• PT Telkom: 107

Domestic call operators: 100 International phone number information: 102 Local phone number information: 108

Phone number information in other area:

• 106
• <Area code> 108.

International Direct Dialing Prefix

• PT Atlasat Solusindo (SLI-01018) : 01018
• PT Gaharu Sejahtera (SLI-01019) : 01019
• PT XL Axiata Tbk (XL): 01000 (VoIP)
• PT Indosat Tbk: 001, 008 or 01016, 01088, 01089 (VoIP).
• PT Telkom: 007 or 01017, 01052 (VoIP).
• PT Smartfren Telecom: 01033 or 01068 (VoIP).
• Axis: 01012 (VoIP).

To make an International phone call from Indonesia you should use the following format:

<IDD prefix> <country code> <area code> <phone number>

Fixed CDMA Wireless

Numbering for FWA CDMA follows the PSTN rules (area code)-XXXX-XXXX. Which X depends on empty slot of numbering plan, and may vary between cities. But mostly, for Jakarta (and some of other Big City);

• PT Bakrie Telecom Tbk (Esia): (area code) 9XXX-XXXX, (021) 80XX-XXXX, (021) 83XX-XXXX
• PT Telkom Tbk (TelkomFlexi): (021) 70XX-XXXX, (021) 68XX-XXXX, (area code) 54XX-XXX, (area code) 70XX-XXX, (area code) 80XX-XXX, (area code) 81XX-XXX, (area code) 68XX-XXX, (area code) 3XXX-XXXX
• PT Indosat Tbk (StarOne): (021) 30XX-XXXX, (031) 60XX-XXXX, (area code) 61XX-XXX, (area code) 62XX-XXX, (area code) 63XX-XXX, (area-code) 90XX-XXXX
• PT Mobile-8 Telecom Tbk (Fren & Hepi): (area code) 50XX-XXXX, (area code) 21XX-XXXX, (area code) 31XX-XXXX

CDMA Mobile Wireless

• PT Smartfren Telecom : 0887-XXXX-XXXX, 0888-XXXX-XXXX, 0889-XXXX-XXXX
• PT Sampoerna Telekomunikasi Indonesia (Ceria/Net1): 0827-XXXX-XXXX, 0828-xxxx-xxxx
• PT Smart Telecom (Smart): 0881-XXXX-XXXX, 0882-XXXX-XXXX, 0883-XXXX-XXXX, 0884-XXXX-XXXX, 0885-XXXX-XXXX, 0886-XXXX-XXXX

GSM Mobile Wireless

• PT Indosat
  • IM3 (Prepaid and Postpaid) prefix: 0814, 0815, 0816, 0855, 0856, 0857, 0858.
  • 3 Indonesia (merged with Indosat) prefix: 0895, 0896, 0897, 0898, 0899.
• PT Telkomsel
  • Telkomsel Halo (Postpaid), Telkomsel PraBayar (Prepaid), and by.U (MVNO) prefix: 0811, 0812, 0813, 0821, 0822, 0823, 0851, 0852, 0853.
• PT XL Axiata
  • XL Prepaid, XL Prioritas (Postpaid), and LIVE.ON (MVNO) prefix: 0817, 0818, 0819, 0859, 0877, 0878.
  • AXIS (acquired by XL) prefix: 0831, 0832, 0833, 0838.
• PT Smartfren Telecom
  • Smartfren and Smartfren Power Up (MVNO) prefix: 0881, 0882, 0883, 0884, 0885, 0886, 0887, 0888, 0889.

Satellite Phone

• PT Telkom

Emergency number

In Indonesia, emergency numbers are mostly using 11x format^[3][4]

• Police: 110
• Ambulance: 118 or 119
• Fire: 113
• Search and Rescue (BASARNAS): 115
• Mobile and satellite phone: 112

Calling formats

To call in Indonesia, the following format is used:

xxx-xxxx Calls within an area code +62 yyy-xxx-xxxx Calls inside Indonesia in city centers

+62 yyy-xxxx-xxxx Calls from outside Indonesia

+62 8nn-xxxx-xxxx Calls to mobiles from outside Indonesia

Area 2

These are area codes for the provinces of Jakarta, Banten, West Java, Yogyakarta, and Central Java.

Jakarta

• All areas—021

Banten

• Tangerang, South Tangerang—021
• Lebak—0252
• Pandeglang—0253
• Cilegon, Serang—0254

West Java

• Bekasi, Depok, parts of Bogor Regency—021
• Bandung, Cimahi, parts of Sumedang (Jatinangor)—022
• Cirebon—0231
• Kuningan—0232
• Majalengka—0233
• Indramayu—0234
• Bogor City, parts of Depok (Sawangan), parts of Bogor Regency—0251
• Subang—0260
• Sumedang—0261
• Garut—0262
• Cianjur—0263
• Purwakarta—0264
• Tasikmalaya, Ciamis, Banjar, Pangandaran Regency—0265
• Sukabumi—0266
• Karawang—0267

Central Java

• Semarang, parts of Semarang Regency—024
• Surakarta, Sragen, Karanganyar, Sukoharjo, parts of Boyolali—0271
• Klaten—0272
• Wonogiri—0273
• Purworejo—0275
• Boyolali—0276
• parts of Cilacap—0280
• Banyumas, Purbalingga—0281
• Cilacap—0282
• Tegal, Brebes—0283
• Pemalang—0284
• Pekalongan, Batang—0285
• Banjarnegara, Wonosobo—0286
• Kebumen—0287
• Bumiayu—0289
• Kudus, Jepara—0291
• Grobogan—0292
• Magelang, Temanggung—0293
• Kendal, parts of Batang (Gringsing)—0294
• Pati, Rembang—0295
• Blora—0296
• Karimun Jawa—0297
• Salatiga, parts of Semarang Regency, parts of Boyolali—0298

Yogyakarta

• All areas—0274

Area 3

These are area codes for the provinces of East Java, Bali, West Nusa Tenggara, and East Nusa Tenggara.

East Java

• Surabaya, Gresik, Sidoarjo, Bangkalan—031
• Mojokerto, Jombang—0321
• Lamongan—0322
• Sampang—0323
• Pamekasan—0324
• Bawean—0325
• Masalembu Islands—0326
• Kangean—0327
• Sumenep—0328
• Jember—0331
• Bondowoso—0332
• Banyuwangi—0333
• Lumajang—0334
• Probolinggo—0335
• parts of Jember—0336
• Situbondo—0338
• Malang, Batu—0341
• Blitar—0342
• Pasuruan—0343
• Madiun, Magetan, Ngawi—0351
• Ponorogo—0352
• Bojonegoro—0353
• Kediri—0354
• Tulungagung, Trenggalek—0355
• Tuban—0356
• Pacitan—0357
• Nganjuk—0358

Bali

• Denpasar, Badung, Gianyar, parts of Tabanan—0361
• Buleleng—0362
• Karangasem—0363
• Jembrana—0365
• Klungkung, Bangli—0366
• parts of Tabanan (Baturiti)—0368

West Nusa Tenggara

• Mataram, West Lombok, Central Lombok—0370
• Sumbawa—0371
• West Sumbawa—0372
• Dompu—0373
• Bima—0374
• East Lombok—0376

East Nusa Tenggara

• Alor Islands—0379
• Kupang—0380
• Ende—0381
• Sikka—0382
• East Flores—0383
• Ngada—0384
• Manggarai—0385
• West Manggarai—0386
• Sumba—0387
• North Central Timor, South Central Timor—0388
• Belu—0389

Area 4

These are area codes for the provinces of West Sulawesi, South Sulawesi, Central Sulawesi, South East Sulawesi, North Sulawesi, and Gorontalo.

South East Sulawesi

• Kendari, parts of Konawe Regency—0401
• Buton—0402
• Muna—0403
• Wakatobi—0404
• Kolaka—0405
• parts of Konawe Regency—0408

South Sulawesi

• Pangkajene—0410
• Makassar, Maros, Gowa—0411
• Bantaeng, Bulukumba—0413
• Selayar Islands—0414
• Malino—0417
• Takalar—0418
• Jeneponto—0419
• Enrekang—0420
• Pare Pare, Pinrang, Sidenreng Rappang—0421
• Tana Toraja—0423
• Barru—0427
• Luwu—0471
• parts of Wajo Regency (Pitumpanua)—0472
• North Luwu—0473
• East Luwu—0474
• parts of East Luwu Regency (Sorowako)—0475
• Bone—0481
• Sinjai—0482
• Soppeng—0484
• Wajo—0485

West Sulawesi

• Majene—0422
• Mamuju—0426
• Polewali—0428
• Central Mamuju—0429

Central Sulawesi

• Morowali—0409
• Buol—0445
• Parigi Moutong—0450
• Palu, Sigi—0451
• parts of Poso Regency—0452
• Toli-Toli—0453
• parts of Parigi Moutong Regency (Tinombo)—0454
• parts of Parigi Moutong Regency (Moutong)—0455
• Donggala—0457
• parts of Poso Regency (Tentena)—0458
• Banggai—0461
• Banggai Island—0462
• parts of Banggai Regency (Bunta)—0463
• Tojo Una-Una—0464
• North Morowali—0465

North Sulawesi

• South Minahasa—0430
• Manado, Tomohon, Minahasa, North Minahasa—0431
• Sangihe Islands—0432
• Talaud Islands—0433
• Bolaang Mongondow (incl. Kotamobagu)—0434
• Kema, Kauditan, Bitung—0438

Gorontalo

• Gorontalo—0435
• North Gorontalo—0442
• Pohuwato Regency—0443

Area 5

These are area codes for the provinces of West Kalimantan, Central Kalimantan, South Kalimantan, East Kalimantan, and North Kalimantan.

West Kalimantan

• Ketapang—0534
• Kayong Utara—0535
• Pontianak—0561
• Sambas, Bengkayang, Singkawang—0562
• Landak—0563
• Sanggau, Sekadau—0564
• Sintang—0565
• Kapuas Hulu—0567
• Melawi—0568

Central Kalimantan

• Kapuas, Pulang Pisau—0513
• North Barito—0519
• South Barito, East Barito—0526
• Murung Raya—0528
• East Kotawaringin—0531
• West Kotawaringin, Sukamara, -- 0532
• Palangka Raya, Katingan—0536
• Gunung Mas—0537
• Seruyan—0538
• Seruyan, parts of East Kotawaringin—0539

South Kalimantan

• Banjarmasin, Banjar, Banjarbaru, Barito Kuala—0511
• Tanah Laut—0512
• Hulu Sungai Selatan, Hulu Sungai Tengah, Tapin—0517
• Tanah Kambatang Lima, Tanah Bumbu—0518
• Tabalong, Balangan—0526
• Hulu Sungai Utara—0527

East Kalimantan

• Samarinda, Kutai Kartanegara—0541
• Balikpapan, Penajam North Paser—0542
• Paser—0543
• West Kutai—0545
• Bontang—0548
• East Kutai—0549
• Berau—0554

North Kalimantan

• Tarakan, Bunyu Island—0551
• Bulungan, Tana Tidung—0552
• Malinau—0553
• Nunukan—0556

Area 6

These are area codes for the Provinces of Aceh and North Sumatra.

Aceh

• Subulussalam—0627
• Southeast Aceh—0629
• Langsa, East Aceh, Aceh Tamiang—0641
• Gayo Lues—0642
• Central Aceh, Bener Meriah—0643
• Bireuen—0644
• Lhokseumawe, North Aceh—0645
• parts of East Aceh—0646
• Simeulue—0650
• Banda Aceh, Aceh Besar, parts of Aceh Jaya (Lamno) -- 0651
• Sabang—0652
• Pidie, Pidie Jaya—0653
• Aceh Jaya—0654
• West Aceh, Nagan Raya—0655
• South Aceh—0656
• parts of South Aceh—0657
• Singkil—0658
• Southwest Aceh—0659

North Sumatra

• Medan, Binjai, parts of Deli Serdang, parts of Serdang Bedagai (Perbaungan, Pantai Cermin), parts of Langkat—061
• parts of Langkat (Pangkalan Brandan) -- 0620
• Tebing Tinggi, Serdang Bedagai—0621
• Pematang Siantar, Simalungun, Batubara, parts of Serdang Bedagai—0622
• Asahan, Tanjungbalai, parts of Labuhan Batu (Labuhan Ruku) -- 0623
• Labuhan Batu—0624
• Parapat, parts of Samosir—0625
• Samosir—0626
• Dairi, Pakpak Bharat—0627
• Karo, parts of Deli Serdang (Bandar Baru, Sibolangit) -- 0628
• South Nias—0630
• Central Tapanuli, Sibolga—0631
• Toba Samosir—0632
• North Tapanuli, Humbang Hasundutan—0633
• South Tapanuli, Padang Sidempuan—0634
• parts of South Tapanuli—0635
• Mandailing Natal—0636
• parts of Central Tapanuli (Barus)—0638
• Nias—0639

Area 7

These are area codes for the Provinces of West Sumatra, Riau, Riau Islands, Jambi, South Sumatra, Bengkulu, Bangka-Belitung, and Lampung.

West Sumatra

• Padang, Padang Pariaman, Pariaman, parts of South Pesisir—0751
• Agam, Tanah Datar, Limapuluh Koto, Bukittinggi, Padang Panjang, Payakumbuh—0752
• Pasaman, West Pasaman—0753
• Sawahlunto, Sijunjung, Dharmasraya—0754
• Solok, South Solok—0755
• South Pesisir—0756
• parts of South Pesisir—0757
• Mentawai Islands—0759

Riau

• Kuantan Singingi—0760
• Pekanbaru, Pelalawan, parts of Siak, parts of Kampar—0761
• Kampar, Rokan Hulu—0762
• parts of Bengkalis—0763
• Siak—0764
• Dumai, parts of Bengkalis (Duri), parts of Rokan Hulu (Bagan Batu) -- 0765
• Bengkalis—0766
• Rokan Hulu—0767
• Indragiri Hilir—0768
• Indragiri Hulu—0769

Riau Islands

• Muka Kuning Batamindo—0770
• Tanjungpinang, Bintan—0771
• Anambas Islands—0772
• Natuna Islands—0773
• Lingga—0776
• Great Karimun—0777
• Batam—0778
• Kundur—0779

Jambi

• Jambi, Muaro Jambi—0741
• West Tanjung Jabung—0742
• Batanghari—0743
• Tebo—0744
• Sarolangun—0745
• Merangin—0746
• Bungo, parts of Tebo (Rimbo Bujang) -- 0747
• Kerinci—0748

South Sumatra

• Empat Lawang—0702
• Palembang, Ogan Ilir, Banyuasin—0711
• Ogan Komering Ilir—0712
• Prabumulih, parts of Muara Enim—0713
• Musi Banyuasin—0714
• Pagar Alam, parts of Lahat—0730
• Lahat—0731
• Lubuklinggau, Musi Rawas—0733
• Muara Enim—0734
• Ogan Komering Ulu—0735

Bangka-Belitung

• parts of Bangka (Belinyu) -- 0715
• West Bangka—0716
• Bangka, Pangkal Pinang—0717
• Central Bangka, South Bangka—0718
• Belitung—0719

Bengkulu

• Rejang Lebong, Kepahiang—0732
• Bengkulu, Seluma—0736
• North Bengkulu, Muko-muko—0737
• South Bengkulu, Kaur—0739

Lampung

• Bandar Lampung, parts of South Lampung—0721
• Tanggamus—0722
• Way Kanan—0723
• North Lampung—0724
• Metro, Central Lampung, East Lampung—0725
• Tulang Bawang—0726
• South Lampung—0727
• West Lampung—0728
• Pringsewu Regency—0729
• part of Tanggamus—084

Area 9

These are area codes for the provinces of Maluku, North Maluku, Papua, Central Papua, Highland Papua, South Papua, Southwest Papua, and West Papua.

Maluku

• Banda Naira—0910
• Ambon—0911
• Namlea—0913
• Masohi—0914
• Tual—0916
• Dobo—0917
• Saumlaki—0918

North Maluku

• Weda—0920
• Ternate—0921
• Tobelo—0924
• Tidore—0929

West Papua

• Kaimana, Fak Fak—0956
• Manokwari—0986

Southwest Papua

• Sorong—0951
• South Sorong—0952

Papua

• Biak—0981
• Jayapura—0967
• Nabire—0984
• Serui—0963
• Sarmi—0966
• Yapen—0983

Highland Papua

• All areas—0969

Central Papua

• Tembagapura—0979
• Timika—0901

South Papua

• Agats—0902
• Boven Digoel—0975
• Merauke—0971

See also

• Communications in Indonesia

References

• ITU allocations list