California Comprehensive Computer Data Access and Fraud Act

Transcription

>>> GOOD AFTERNOON. WELCOME TO THE PUBLIC OFFICE OF INDIAN HOUSING, AND WE ARE GOING TO CONTINUE WHERE WE LEFT OFF FROM YESTERDAY GOING THROUGH THE DEBT OWED MODULE AS WELL AS GOING THROUGH THE E VERIFICATION REPORTS. THE IMMIGRATION REPORT, AND THE DECEASED TENANT'S REPORT AS WELL. IF YOU HAVE QUESTIONS AS WE CONCLUDE EACH SEGMENT, THE LIVE STUDIO AUDIENCE, IF YOU STEP TO THE MICROPHONE, YOU CAN ASK YOUR VIEWING THIS TRAINING SESSION VIA WEBCAST, DIRECT YOUR INQUIRIES IN WRITING. PIH.RIP.GOV, AND WE THAN HAPPY TO ANSWER THOSE QUESTIONS IN WRITING. LET'S GET INTO OUR TRAINING MATERIAL, AND IF YOU ARE FOLLOWING ALONG WE ARE ON SLIDE 182 THE DEBTS OWED TO PHA'S A TERMINATION MODULE. IT'S FOR DEBTS OWED TO A HOUSING AUTHORITY AS OF THE END OF PARTICIPATION DATE. BASICALLY THIS IS A NATIONAL REPOSITORY OF FORMER TEN INDIVIDUALS THAT LEFT THE PROGRAM OWING THE HOUSING AUTHORITY MONEY OR THEY LEFT THE PROGRAM AND THEY DON'T OWE YOUR HOUSING AUTHORITY MONEY. HOWEVER, THERE WAS AN ADVERSE STATUS AS PERHAPS THEY LEFT THE PROGRAM AND THEY DID NOT COMPLY WITH PROGRAM REQUIREMENTS SUCH OR LEFT WITHOUT NOTICE, CRIMINAL ACTIVITY, SO FORTH AND SO FORTH. WE WILL GET INTO THE VARIOUS VERIFICATION STATUS AVAILABLE TO YOU IN THE EIV IT'S IMPORTING THE EOP TRANSACTION FROM PICK ON A DAILY BASIS, AND THAT IMPORT OF EOP INFORMATION OCCURS EVERY NIGHT ONLY YOUR CURRENT FORM THAT ARE DATED WITHIN TH ARE BEING IMPORTED INTO EIV. IF YOU HAVE ONES THAT ARE OLDER THAN THAT, WE ARE NOT GOING TO BE IMPORTING THE INFORMATION EIV. PLEASE ALSO KNOW THE DEBT OWED MODULE WAS INTRODUCED IN SEPTEMBER OF 2009 AND MONTH MARK GOING BACK WOULD HAVE BEEN JUNE OF 2008. IF YOU HAD FAMILIES THAT LEFT THE PROGRAM, YOU WOULD NOT BE ABLER ANY DEBT OWED FO PARTICULAR FAMILIES. SECOND OF APRIL 26, 2010. PHA'S ARE NOW REQUIRED TO PROVIDE HUD WITH THIS INFORMATION IE THE DEBTS OWED AND ONLY HOUSING AUTHORITY ENTER. HUD DOESN'T HAVE THE AVAILABILITY TO ENTER THIS INFORMATION YOU FOR. THAT'S TO INSURE THE INTEGRITY. THE SYSTEM IS SET UP TO ONLY ALLOW FOR A RECORD TO BE MODIFIED A RECORD MORE THAN FIVE TIMES ACTUALLY THE SYSTEM WILL NOT ALLOW YOU TO DO IT. IN FACT IF YOU HAVE A RECORD THAT HAS BEEN MODIFIED FIVE TIMES, THE NORMAL LENGTH YOU WOULD EDIT INFORMATIONAL BE IF THE RECORD IS GRADE OUT, THAT MEANS IT'S REACHED THE MAXIMUM CAPACITY OF THAT RECORD BEING MODIFIED. DO KEEP IN MIND THE NUMBER OF TIMES A RECORD CAN BE MODIFIED CAN BE CHANGED BY ME IF THERE'S A NEED T NOW WE ARE SET AT FIVE MODIFICATIONS. WHEN WE TALK ABOUT DEBTS OWED TO PHA'S AND TERMINATIONS THEY THINK OF THE WORD TERMINATION AS THE H PHYSICALLY EVICTING THE FAMILY OR DOING SOMETHING, AND I WANT YOU TO UNDERSTAND THAT TERMINATION DOES NOT NECESSARILY MEAN THAT YOU PHYSICALLY EVICTED THE FAMILY FROM THE PROGRAM. TERMINATION REFER VOLUNTARY OR INVOLUNTARY SEPARATION OR END OF PARTICIPATION IN THE PUBLIC HOUSING OR HOUSING CHOICE VOUCHER PROGRAM. SO THE WORD TERMINATION, DON'T FOCUS ON THAT, BUT UNDERSTAND WHEN A FAMILY LEAVES THE WHETHER THAT FAMILY LEFT ON GOOD TERMS OR BAD TERMS. THE BOTTOM LINE IS WOULD YOU RERENT TO THIS PERSON? MOST LIKELY THAT MEANS THERE'S NOTHING ADVERSE TO REPORT ABOUT THAT FAMILY. NOW, PHA'S ARE REQUIRED TO ENTER THE SYSTEM. NOTICE HERE WE ARE LOOKING AT THE AMOUNT OWED AND AS WELL AS IF THE FAMILY HAS FILED BANKRUPTCY THERE'S AN INDICATOR TO SELECT IN FILED FOR BANKRUPTCY. THERE'S ALSO A PLACE FOR YOU TO ENTER INTO A FAMILY REPAYMENT AGREEMENT OR IF THEY DEFAULTED ON A REPAYMENT AGREEMENT THAT THEY ENTERED INTO. WE ALSO HAVE A NEW MODULE THAT ALSO ALLOWS YOU TO REFLECT JUDGMENT AGAINST THAT FAMILY. SO YOU ARE REQUIRED TO COMPLY WITH THE HUD REQUIREMENTS OUTLINED IN THE EIV TRAINING MATERIAL AS WELL AS THE OFFICIAL GUIDES ISSUED. WE WANT TO PROVIDING THE HUD FORM 52675. NOTICE HERE THE SECOND BULLET INDICATES THAT ALL ADULT APPLICANTS AND PARTICIPANTS ARE REQUIRED TO SIGN THAT FORM ONE TIME AND ONE TIME ONLY HAVE THE FAMILY SIGNING EVERY EXAM. IT'S NOT NECESSARY TO DO THAT. IF YOU HAVE INDIVIDUALS TURNING 18, YOU NEED TO HAVE THOSE INDIVIDUALS SIGN THE FORM AND MAINTAIN THOSE IN THE FAMILY FILE. YOU ARE ALSO REQUIRED TO ENTER THE APPLICABLE INFORMATION FOR ALL THE FAMILIES AS OF THE END OF PARTICIPATION DATE, WHETHER THEY LEFT THE PROGRAM VOLUNTARILY OR INVOLUNTARILY, AND MAINTAIN A SIGNED COPY OR THE FORM TH LAST KNOWN ADDRESS FOR THE PPLICANT -- I'M SORRY THE LASTA KNOWN ADDRESS, IF YOU MAILED IT TO A FORMER TENANT, YOU ARE JUST GOING TO KEEP THAT IN THE T FILE. THE NEXT BULLET TALKS ABOUT WHAT YOU ARE REQUIRED TO DO. FOR FORMER TENANTS, YOU ARE REQUIRED TO MAIL THE FORM TO THE LAST KNOWN ADDRESS IF THEY HAD NOT SIGNED THE FORM PREVIOUSLY. KEEP IN MIND THE FORM C IN 2010, SO ALL OF YOUR FAMILIES THAT LEFT THE PROGRAM PRIOR TO 2010, THEY WOULDN'T HAVE RECEIVED THIS FORM. IF YOU ARE GOING TO ENTER INFORMATION ABOUT A FAMILY WHO HAS LEFT THE PROGRAM, WE ASK THAT YOU MAIL TO THE LAST KNOWN ADDRESS A COPY OF AND KEEP A COPY IN YOUR FILE AND PUT MAIL TO AND THE ADDRESS IN WHICH YOU MAILED IT. AT LEAST YOU ATTEMPTED TO PROVIDE THE FORMER TENANT WITH THE FACT THAT YOU BE REPORTING ADVERSE INFORMATION INTO THE EIV SYSTEM ABOUT THAT PARTICULAR FAMILY. SO IT'S PRETTY STRAIGHTFORWARD. ALSO IN THE EVENT A FAMILY ASKS FOR A COPY OF OU ARE ALLOWED TO PROVIDE AY COPY OF THAT INFORMATION. IF THEY WANT A COPY OF THAT, YOU GO INTO EIV. HE WANTER NUMBER FOR THE FORMER TENANT AND PRINT THAT REPORT OUT AND GIVE IT TO THEM. ALSO, IF YOU SHOULD HAPPEN TO HAVE A FAMILY THAT DISPUTES THE INFORMATION THAT YOU HAVE PUT INTO EIV ABOUT THE DEBTS OWED OR ADVERSE EOP STATUS, DISPUTE THAT INFORMATION THEY MUST SUBMIT TO YOU IN WRITING THEIR DISPUTE OF THAT INFORMATION AND YOU MUST BASICALLY RESPOND TO THAT DISPUTE BY SAYING, OKAY, WE HAVE RECEIVED YOUR DISPUTE. WE RESEARCHED; HOWEVER, YOUR THE INFORMATION OR IF YOU FOUND THAT THE DISPUTED INFORMATION IS IN FACT ERRONEOUS, YOU ARE REQUIRED TO MAKE ANY NECESSARY CORRECTIONS TO THAT INFORMATION, AND IF IT WAS ENTERED INCORRECTLY ALL TOGETHER, YOU ARE REQUIRED TO DELETE THAT INFORMATION, AND YOU HAVE TO NOTIFY THE FAMILY THE STATUS OF THEIR DISPUTE WITHIN 30 DAYS OF RECEIVING THE WRITTEN DISPUTE. NOW, THE PURPOSE OF ENTERING THE INFORMATION IS REALLY TO PROVIDE INFORMATION TO HOUSING AUTHORITY DECISION, AND REMEMBER WE TALKED ABOUT YESTERDAY THE HEADACHE TENANT THAT YOU HAVE, WE REALLY DON'T WANT THAT TO BE THE CASE FOR THE NEXT PHA. THE NOTION IS THAT IF THE FAMILY LEFT THE PROGRAM AND THERE WERE WOULD NOT BE REPLICATED AT THE NEXT HOUSING AUTHORITY. THE NOTION IS THAT WE ARE PROVIDING THE PHA COMMUNITY WITH INFORMATION THAT WILL ALLOW FOR THEM TO MAKE AN INFORMED DECISION ABOUT WHETHER OR NOT THEY ARE GOING TO PROV THE DEBTS OWED AND ADVERSE INFORMATION IS ANOTHER MECHANISM TO BE USED BY HOUSING AUTHORITIES IN THE CONTEXT OF SCREENING INDIVIDUALS, AND REMEMBER, WHEN YOU ARE SCREENING, YOU ARE SCREENING FOR SUITABILITY FOR THE PARTICIPATION IN THE THIS DEBT OWED MODULE IS NOTHING MORE THAN A REPOSITORY OF ADVERSE INFORMATION THAT WILL BASICALLY MAKE YOUR DECISION MAKING EASIER. HOPEFULLY. SO I HAVE GOT A LOT OF FEEDBACK ON THE MODULE THUS FAR, AND A SAID I'M REALLY GLAD THAT WE HAVE THIS MODULE BECAUSE I FOUND SOMEBODY WHO WAS BASICALLY GOING FROM ONE HOUSING AUTHORITY TO THE NEXT, AND THEY WERE LEAVING ON BAD TERMS FROM ONE PLACE TO THE NEXT, AND SO, YOU KNOW, THEY MADE A DECISION THAT WE ARE NOT GOING TO ADMIT YOU INTO THE PROGRAM. KEEP IN MIND, IT IS STILL YOUR DISCRETIONARY AUTHORITY. THERE IS NO REQUIREMENT THAT SAYS YOU MUST DENY ASSISTANCE TO A FAMILY BECAUSE THERE'S A DEBT OD OR ADVERSE INFORMATION IN THERE, AND THAT IS STRICTLY GOING TO BE UP TO YOU AND IN ACCORDANCE WITH YOUR PHA POLICY AND DISCRETIONARY AUTHORITY AS TO WHETHER OR NOT YOU WOULD ACCEPT THAT FAMILY. SO LET'S TALK REAL BREFLY ABOUT THE HUD KNOWN TO APPLICANTS AND PARTICIPANTS OF THE EIV. THIS FORM WAS APPROVED BY THE OFFICE OF MANAGEMENT AND BUDGET OR OMB ON APRIL 24, 2010. IT'S LISTED IN THE SECOND BULLET. REQUIRED, NOW THAT IT'S APPROVED BY OMB, WE HAVE THE AUTHORITY TO REQUIRE HOUSING AUTHORITIES TO REPORT ON THIS IS AS OF THE DATE THAT THEY LEAVE THE PROGRAM AND THE CONSENT OF THE FORM IS A ONE-PAGE DOCUMENT, AND IT TELLS YOU WHAT INFORMATION IS BEING COLLECTED BY HUD FROM HOUSING AUTHORITY, AND WHO'LL HAVE ACCESS TO THE INFORMATION, AND HOW LONG THE INFORMATIONAL BE USED, AND -- I'M SORRY. HOW THE INFORMATIONAL BE USED AND HOW LONG IT' MAINTAINED IN THE EIV SYSTEM, AND BASICALLY THE TENANT'S RIGHTS ARE WITH RESPECT TO THAT INFORMATION AND AS WELL HOW TO DISPUTE ANY ADVERSE INFORMATION. APPLICANTS AND TENANTS AGE 18 THE FORM, AND THE FORM MUST BE MAINTAINED IN THE FAMILY FILE FOR THE DURATION, AND THOSE FAMILIES THAT LEFT THE PROGRAM, YOU MUST MAIL IT TO THE LAST KNOWN ADDRESS OF FORMER TENANT WHOSE INFORMATION HAS BEEN REPORTED OR WILL BE EIV. IF YOU ARE NOT GOING TO REPORT ANY INFORMATION OR ADVERSE INFORMATION THERE'S NO REASON TO SEND THE FORM 52675. I WANT TO MAKE SURE YOU UNDERSTAND YOU DON'T HAVE TO SAY LET ME GET A LIST OF THE EOP FAMILIES. NO YOU ARE ONLY GOING TO SEND IT TO THOSE FAMILY MEMBERS FOR WHICH YOU ARE GOING TO REPORT NEGATIVE INFORMATION ABOUT THAT PARTICULAR FAMILY. YOUR FAMILIES HAVE THE RIGHT TO DISPUTE THAT ADVERSE INFORMATION FOR A PERIOD OF THREE YEARS FROM THE END OF DOES ANYBODY KNOW WHY WE, HUD, CHOSE THREE YEARS AS A TIME PERIOD FOR DISPUTING INFORMATION? THEY ARE LIKE WAIT A MINUTE. IF YOU DISPUTE SOMETHING ON YOUR CREDIT REPORT, YOU HAVE GOT TO DO IT WITHIN 60 SO WHY IS HUD GIVEN THREE YEARS? THREE YEARS IS THE RECORD RETENTION POLICY. REMEMBER. YOU ARE KEEPING RECORDS FOR A PERIOD OF THREE YEARS FROM THE EOP DATE. WE ARE SAYING WITH RESPECT TO THE DEBT'S OWED MODULE THEY CAN DISPUTE FOR THREE YEARS. IF THEY HAVE SIGNED IT DURING THE DURATION OF THEIR TENANCY AND TOTALLY FORGET ABOUT IT, AND A YEAR AND A HALF LATER THEY GO TO APPLY FOR A ANOTHER PROGRAM, AND YOU SAY I'M SORRY, MISS JOANSZ, YOU OWE TOPEKA, KANSAS HOUSING AUTHORITY $565. IT'S OUR POLICY NOT TO ADMIT ANYONE IN THE PROGRAM WHO OWES MONEY. YOU SAY I DON'T OWE $565, AND THEY ARE GOING TO DISPUTE THAT WITH THE HOUSING AUTHORITY IN TOPEKA, SP AS LONG AS THEY MAKE THAT DISPUTE WITHIN THREE YEARS OF THE EOP DATE, IF THERE'S ERRONEOUS INFORMATION, IT CAN BE CORRECTED. OTHERWISE, IF THEY DON'T DISPUTE THE INFORMATION WITHIN THREE YEARS, THE INFORMATION IS PRESUMED TO BE CORRECT. SO LET'S TALK ABOUT ACCESS TOOT DEBTS OWED TO PHA'S AND TERMINATION MODULE, AND I WANT TO MAKE SURE FOLKS UNDERSTAND HOW TO GAIN ACCESS TO THAT INFORMATION BECAUSE A LOT OF TIMES WHAT HAPPENS IS FOLKS THINK THAT THEY CAN AUTOMATICALLY GO INTO EIV AND THAT'S REALLY NOT THE CASE. BASICALLY THE HOUSING AUTHORITY EXECUTIVE DIRECTOR OR THE SUPERVISOR OR DESIGNATING OFFICIAL GETS TO DECIDE SHOULD BE ACCESSING THE EIV SYSTEM TO ACCESS THE DEBTS OWED INFORMATION. THESE INDIVIDUALS ARE IDENTIFIED AND BASICALLY YOUR CURRENT EIV USERS WHO HAVE THE OCCUPANCY ROLE, YOU AUTOMATICALLY WILL BE ABLE TO SEARCH FOR A FORMER TENANT OR VIEW THE DEBTS OWED TO PHA'S AND TERMINATION REPORT FOR YOUR AGENCY. HOWEVER WITH RESPECT TO ENTERING INFORMATION INTO EIV, YOU MUST HAVE A SPECIFIC ASSIGNED. YOU NOTICE ON SLIDE 205, HUD CREATED TWO ROLES, AND ONE IS CALLED THE PROGRAM ADMINISTRATIVE PUBLIC HOUSING AND PROGRAM ADMINISTRATIVE PUCK LICK VOUCH ARE IS THE SECOND YOU TO ENTER, UPDATE OR DELETE INFORMATION INTO EIV. AND YOU DON'T HAVE EITHER ONE OF THESE ROLES ASSIGNED TO YOUR USER I.D., YOU WILL NOT BE ABLE TO ENTER INFORMATION INTO THE DATABASE. SO YOUR HOUSING ADMINISTRATOR MUST ELECTRONICALLY WITHIN EIV'S ADMINISTRATION MODULE ASSIGN THE ROLE TO THAT PERSON'S USER I.D., AND THAT WILL GENERATE A PENDING ACCESS REQUEST OR THE HUD EIV REMEMBER. AS WE DISCUSSED YESTERDAY ABOUT EIV ACCESS, YOUR PHA DESIGNATED USER ADMINISTRATOR HAS THE ABILITY TO ASSIGN THE ROLES TO YOUR USER I.D. HOWEVER, THE ACTUAL ROLE APPROVAL IS DONE BY THE COORDINATOR IN YOUR LOCAL HUD OFFICE. ALSO DO KEEP IN MIND, SINCE YOU ARE REQUESTING A CHANGE IN YOUR EIV ACCESS, YOU WOULD HAVE TO SUBMIT AN UPDATED HUD FORM YOU HAVE WRITTEN APPROVAL TO HAVE THAT ADDED TO YOUR ACCESS. I WANT TO SHOW YOU A SCREEN SHOT HERE. NOTICE PROGRAM ADMINISTRATOR PUBLIC HOUSING ROLE IS THE STATUS IS APPROVED. HERE IS A USER IN FLORIDA THAT HAS THAT ROLE HADED WHICH MEANS THEY CAN ENTER, UPDATE AND RELEASE INFORMATION. WHEN THAT CHECK ROLE IS UPDATED, AS WE DISCUSSED YESTERDAY, YOUR USER ADMINISTRATOR CHECKS THE CHECK BOX AND HITS THE UPDATE BUTTON, IT WILL SAY PENDING. ONCE THE HUD FIELD OFFICE CLICKS ON APPROVED, THEN THE STATUS WILL SHOW JUST LIKE IT IS HERE, APPROVED ON THE SCREEN >> THIS IS THE RESPONSIBILITY OF SOMEONE WHO ASSIGNED THE PROGRAM ADMINISTRATOR RULE. WE ARE ASKING NO LATER THAN 60 DAYS FROM THE END OF PARTICIPATION DATE THAT YOUR PROGRAM ADMINISTRATOR WILL DELETE FAMILIES FROM THE MASTER LIST OF DEAD OR HAVE ANY ADVERSE INFORMATION AT THE TIME OF EOP OR ENTER DEBTS OWED AND OR TERMINATION INFORMATION. I'M GOING TO SHARE SOMETHING WITH YOU THAT IS NOT IN WRITING. Z THIS WEBCAST, BECAUSE IF YOU MAKE A LITTLE BOO BOO, THERE'S A SOLUTION TO IT. THIS IS GOING TO BE LIKE LITTLE QUIZ, SO GET EXCITED. SO, ALSO YOUR PROGRAM ADMINISTRATOR NEEDS TO INSURE THAT THE INFORMATION ENTERED IS CORRECT AND ACCURATE. REMEMBER WE TALKED YESTERDAY ABOUT MAKING SURE PAIRED WITH JOBS THAT ARE SUITED BASED ON THEIR SKILLS AND ABILITIES AND SO IF YOU KNOW THAT JOHNNY DOES NOT PAY ATTENTION TO DETAILS AND JUST CANNOT, YOU KNOW, DO THE CONNECT WITH DETAILS, THIS RESPONSIBILITY IS NOT FOR JOHNNIE. THIS IS A DETAILED ORIENTED TASK, AND IT REQUIRES FOR THE INDIVIDUAL TO PAY ATTENTION TO DETAILS, OKAY? INFORMATION BEING ENTERED INTO EIV IS CORRECT AND IT'S ACCURATE. WE ALL MAKE MISTAKES, AND I'M A DATA ENTRY QUEEN, AND SOMETIMES I'M GOING, AND I MAKE A BOO BOO BUT THE GOOD NEWS IS THAT BOO BOOS CAN BE THE PROGRAM ADMINISTRATOR HAS TO BE ON POINT WITH ENTERING THAT INFORMATION. IN THE EVENT AN ERROR IS MADE THE PROGRAM ADMINISTRATOR HAS TO BE PREPARED TO MAKE THE NECESSARY CORRECTIONS UPON NOTICE OF THE ERROR, CONFIRM THAT THAT ERROR HAS BEEN FIXED. SO LET'S TALK ABOUT HOW TO ENTER UPDATES OWED TO PHA'S AND TERMINATIONS AND I DID RECEIVE AN E-MAIL MESSAGE THIS MORNING FROM SOMEONE SAYING I DON'T KNOW HOW TO ENTER THE INFORMATION ON EIV RESPONSE WAS TUNE IN TO TODAY'S TRAINING OR VIEW THE TRAINING MATERIALS THAT SHOW YOU EXACTLY HOW TO DO THIS TASK. THE TASK OF ENTERING DEBT OWED INFORMATION AND ADVERSE INFORMATION IS A VERY SIMPLISTIC PROCESS, AND AGAIN, YOUR PHA'S ARE REQUIRED TO ENTER THE ADVERSE INFORMATION NO LATER THAN 60 DAYS FROM THE EOP DATE. UPDATE ANY ERRONEOUS INFORMATION IN A TIMELY MANNER. DO MAY 2nd, 2011 WEBCAST, I DID MENTION, AND IT'S IN THE TRAINING MATERIALS, THAT HOUSING AUTHORITIES MUST ELIMINATE THE BACKLOG OF PENDING EOP RECORDS BY DECEMBER 31st BY DECEMBER 31st OF 2011, YOU SHOULD EITHER DELETE OR NTER ADVERSE INFORMATION FOR ANY EOP RECORD THAT'S IN THE SYSTEM THAT ORIGINATED FROM JUNE 2008 AND APRIL YOU WILL KNOW WHAT YOUR BACKLOG IS IS. YOU CAN SORT THAT RECORD OR DOWNLOAD THE LISTING OF EOP'S INTO EXCEL AND MAINTAIN IT FOR THREE YEARS AFTER THE EOP DATE. AS I MENTIONED EARLIER, EIV IS COPYING THE PIC REGULAR BASIS. I KNOW AS BADLY AS YOU WANT TO DO THIS, YOU CANNOT REPORT DEBT OWED INFORMATION FOR LEROY JONES THAT LEFT YOUR PR 1952 WHO OWES YOU $25,000. YOU JUST CANNOT. THEY ARE LIKE NICOLE, IS THERE A WAY I CAN GO AND TYPE IN THIS NFORMATION THAT BECAUSEI GOING TO SHOW UP SOMEWHERE ELSE. YOU HAVE TO KEEP IT MOVING AND DERSTAND YOU CAN'T TEACH ANANDUN OLD DOG NEW TRICKS RNTION AND THEY ARE GOING TO DO THE SAME THING OVER BEGUN. GUESS WHAT, THAT OTHER HOUSING AUTHORITY WILL HAVE THE OPPORTUNITY TO REPORT THAT INFORMATION INTO THE DATABASE. I KNOW YOU WANT TO DO IT, BUT OKAY? YOU CANNOT ADD ANY EOP RECORDS INTO EIV. I KNOW SOME PEOPLE THEY ARE IN THERE RIGHT NOW TRYING TO GET PIC TO ACCEPT A RECORD FROM EOP FROM YEARS AGO. IT'S NOT GOING TO STOP TRYING TO.IF HE REMEMBER HOW WE TALKED YESTERDAY, SYSTEMS AND THE DATA IN THE SYSTEMS ARE ONLY AS GOOD AS THE DATA THAT'S AVAILABLE TO YOU. SO IF HOUSING AUTHORITY IS NOT REPORTING THE DEBTS OWED INFORMATION, UNFORTUNATELY IT'S NOT GOING TO BE AVAILABLE. OKAY? THE GOOD NEWS IS THAT YOUR DEBTS OWED INFORMATION CAN BE ENTERED ONE OR TWO WAYS, AND AS YOU REMEMBER WHEN WE FIRST DEPLOYED THIS MODULE, YOU COULD ONLY ENTER IT ONE WAY, AND THAT'S BY BATCH. WE NEVER HAD THE LUXURY OF DOING IT. I WILL SHOW YOU HOW TO DO THAT MOMENTARILY. IT'S APPLICABLE F RECORD THAT HAS ADVERSE INFORMATION, YOU ARE GOING TO ENTER THE APPLICABLE INFORMATION. IF THEY OWE YOU MONEY, WHETHER THEY FAILED TO PAY RENT, RETRO RENT OR OTHER CHARGES, YOU ARE GOING TO ENTER AN AMOUNT GREATER THAN A PENNY $500,000. DOES ANYBODY HAVE SOMEONE THAT OWES MORE THAN $500,000? NOT A ONE. THE REASON I PUT -- THE SYSTEM IS DESIGNED TO CAP AT 500 BECAUSE I WANTED TO ELIMINATE THE POSSIBILITY OF DATA ENTRY ERRORS. SO IF SOMEBODY OWES YOU MORE THAN $500,000, COULD SOMEBODY PICK UP THE PHONE AND CALL ME? I WOULD LOVE TO SEE THAT CASE. FOR THE MOST PA O THAT. WHEN YOU ENTER THE AMOUNT OWED, YOU MUST SELECT A FAILURE TO PAY EOP STATUS. OKAY? QUESTION I GET IN THE PHA. THE SYSTEM WON'T LET ME ADD THIS RECORD. THEY KEEP SAYING YOU MUST ENTER FAILURE TO PAY STATUS. NEWS FLASH. WHEN THE SYSTEM GIVES YOU AN ERROR MESSAGE IN RED, IT'S TELLING YOU YOU CANNOT DO THAT. YOU MUST GO BLAH BLAH BLAH. IF YOU FOLLOW THE INSTRUCTION ON THE SCREEN YOU WILL BE ABLE TO CANNOT PUT IN $5,000. HOW DO YOU OWE $5,000 BECAUSE OF CRIMINAL ACTIVITY RELATED TO DRUGS? WERE YOU THERE AT THE DRUG BUST WHEN THEY COUNTED THE WHAT ARE YOU TRYING TO TELL THE HOUSING AUTHORITY? I WANT EVERYBODY TO THINK THROUGH THE PROCESS. YOU ARE TRYING TO ENTER $5,000 FOR CRIMINAL ACTIVITY RELATED TO DRUGS. I DON'T UNDERSTAND. THE NOTION IS THAT IF THEY OWE YOU MONEY, IT'S BECAUSE THEY FAILED TO PAY SOMETHING. EITHER THEY FAILED TO PAY RENT OR FAILED TO PAY RETRO RENT, AND REMEMBER THAT'S BASICALLY THE FAMILY HADN'T REPORTED COMPLETE AND ACCURATE INCOME INFORMATION OR THE POINT WHERE YOU OVERPAID MONEY ON YOUR BEHALF IF IT'S A SECTION 8 PROGRAM OR ON THE PUBLIC HOUSING SIDE, THEY DID NOT PAY THEIR PROPER SHARE OF THE RENT. SO IT'S RETRO RENT, RENT THAT THEY OWE. OR THE PAY OTHER CHARGES, AND MAYBE IT'S PUBLIC HOUSING, AND THEY PAID THEIR RENT, BUT THERE'S $652 IN MAINTENANCE FEES. OR PERHAPS YOU ARE A HOUSING AUTHORITY AND YOU PROVIDE THE UTILITIES, AND THEY HAVE GONE OVER TH AMOUNT, AND YOU CHARGED A SURCHARGE FOR THE EXCESS UTILITY CUMMINGS, AND THEY DIDN'T PAY THAT, AND THEY LEFT. OTHERS ARE WHAT YOU USE FOR THAT PARTICULAR CATEGORY. HERE ALSO NOTICE THAT IF YOU KNOW THAT THE INDIVIDUAL HAS FILED FOR BANKRUPTCY YOU WILL CHECK THE BOX WHICH IS AN INDICATION YOU RECEIVED A COPY OF THE COURT ORDER SHOWING THEY FILED FOR CHAPTER 7 OR 11 AND YOU ARE LISTED AS A DEBTOR. OKAY? IT'S NOT NECESSARY TO CHECK THIS BOX IF THEY DON'T OWE YOU MONEY. THE WHOLE POINT IS JUST TO ALERT THE PHA COMMUNITY THAT THEY OWE YOU MONEY, BUT GUESS WHAT? REMEMBER: DEBTS DISCHA ENFORCEABLE. THE MINUTE YOU ARE ADVISED OR RECEIVE DOCUMENTATION THAT A CLIENT FILED FOR BRUP, YOU MUST DISCONTINUE ALL COLLECTION EFFORTS INTO COLLECTING THAT AMOUNT OWED. SHOULDN'T ENTER THE DEBTS OWED INFORMATION? NO. BUT THE PHA KNOW IT'S AN UNENFORCEABLE DEBT COLLECTED. KEEP IN MIND EVERYBODY FILES BANKRUPTCY FOR DIFFERENT REASON, AND YOU HAVE TO TAKE INTO CONSIDERATION THE SITUATION. WHAT IF THE PER HEALTH AND HAD A LOT OF MEDICAL BILLS AND HAD NO CHOICE BUT TO FILE BANKRUPTCY. IN THAT SITUATION AS A PROGRAM ADMINISTRATOR, THIS PERSON FILED BANKRUPTCY DUE TO SOMETHING BEYOND THEIR CONTROL. THEY GOT SICK. THEY HAD IN INSTANCES LIKE THAT, I COULD OVERLOOK THE FACT THAT THEY HAD A BALANCE DUE AND FILED BANKRUPTCY. BUT AGAIN, IT'S YOUR CALL. THE OTHER THING YOU HAVE THE ABILITY TO CHECK OFF THE REPAYMENT AGREEMENT, THE JUDGMENT INDICATOR, AND THEN YOU ALWAYS HAVE TO SELECT AN EOP STATUS FOR THE FAMILY. YOU MUST SELECT ONE, BUT YOU HAVE THE ABILITY TO SELECT MULTIPLE WE TALKED ABOUT INSURING THE INFORMATION IS ACCURATE AND MODIFYING THE RECORDS LESS THAN FIVE TIMES. IF YOUR TENANT OR FORMER TENANT IS MAKING PAYMENTS ON A BALANCE DUE, DO NOT MODIFY THE BALANCE THAT WAS OWED AS OF THE EOP DATE. LET'S SAY HYPOTHETICALLY MARRY OWES YOU $5,000 AND SCWECTLY YOU NTER INTO A REPAYMENT SHE'S PAYING $100 A MONTH, WE DO NOT WANT YOU MODIFYING THE DEBT OWED AMOUNT TO 4900 WHEN SHE MAKES THE FIRST PAYMENT. INSTEAD WHAT WE WANT YOU TO DO IS CHECK THE REPAYMENT AGREEMENT BOX, AND THAT IS AN INDICATION TO THE FOLLOWING PERSON OWED 5,000 AS OF THE EOP DATE, HOWEVER THEY ARE ON A REPAYMENT AGREEMENT. IF THEY DWULT THEN YOU WILL GO BACK IN AND MODIFY THE RECORD AND CHECK THE DEFAULT REPAYMENT AGREEMENT. THE SYSTEM WILL NOT ALLOW YOU TO ADD DEBTS OWED AMOUNT TO THE DATABASE UNLESS YOU HAVE SELECTED A FAILURE TO PAY REASON. SO I WANT TO MAKE SURE EVERYBODY IS CLEAR ABOUT THAT, AND I'M GOING TO SHOW YOU IN MOMENT THE VARIOUS ERROR MESSAGES THAT EIV WILL GENERATE IF YOU ADD SOMETHING TO THE DATABASE THAT DOES NOT MAKE SENSE. THE SYSTEM ALSO WILL NOT ALLOW FOR YOU TO ADD CONFLICTING INFORMATION TO THE DATABASE, AND I KIND EARLIER WHERE YOU ARE TRYING TO PUT IN A DOLLAR AMOUNT OWED AND SELECTING CRIMINAL ACTIVITY AS THE EOP STATUS. IF THERE'S AN EOP RECORD FROM ANOTHER PHA SUBSEQUENTLY BEEN ADMITTED TO THE PROGRAM, YOU DON'T HAVE TO WORRY ABOUT THAT BECAUSE THEY ARE GO TO ALERT YOU. LET'S SAY IT'S OCTOBER 28th, 2011, AND YOU ARE ABOUT TO ADMIT YOU SCREEN THIS FAMILY USING THE FORMER TENANT SEARCH AND ENTER THEIR SOCIAL SECURITY NUMBER, AND IT COMES BACK NO RECORD FOUND OR NOTHING REPORTED, YOU ADMIT THEM INTO THE PROGRAM BECAUSE EVERYTHING LOOKS GOOD. YOU GO TO DO AN ANNUAL REEXAM 7 MONTHS LATER, AND IF THE PHA, THE FORMER PHA SUBSEQUENTLY ENTERED INFORMATION ABOUT A DEBT BEING OWED OR ADVERSE INFORMATION ON THE E REPORT, THERE WILL BE A WARNING MESSAGE LETTING YOU KNOW WARNING, THERE'S A DEBT OWED ADVERSE RECORD FOR THIS FAMILY. THAT WAY YOU CAN GO AND ACTUALLY LOOK AND SEE WHAT IT IS AND FROM WHICH HOUSING AUTHORITY IT ORIGINATED FROM. NOW, HERE IS THE LIST OF AVAILABLE EOP STATUSES TO ADD TO A PARTICULAR RECORD, AND WE TALKED ABOUT THE FIRST THREE, FAILURE TO PAY RETROACTIVE RENT, RENT AND OTHER CHARGE, AND YOU HAVE THE EOP STATUS, CRIMINAL ACTIVITY FOR DRUGS, SEX OFFENDER THEN YOU HAVE VIOLATIONS, ABANDONED OR VACATED WITH NO NOTICE. TAIL YOU ARE TO REPORT INCOME, FAMILY EVICTED, DEBT OWED, PAID IN FULL. THAT'S A NEW MADE THAT ADDITIONAL STATUS FOR HOUSING AUTHORITIES BECAUSE WE HAD A CLIENT THAT SAID THE PERSON DOESN'T OWE US ANY MONEY BUT WE DON'T WANT TO DELETE THE RECORD, BECAUSE THE AUTHORITY WOULD KNOW WE WENT THROUGH THE STEPS TO RECOUP THAT MONEY. IF THEY PAY THE DEBT IN FULL, YOU ARE NOT GOING TO DELETE THAT RECORD. YOU ARE GOING TO ADD THE STATUS OF DEBT OWED PAY IN FULL. NOW, I WANT TO MAKE CLEAR THAT THERE'S A WHOLE LOT OF REASONS YOU COULD TERMINATE A PERSON FROM THE PROGRAM; HOWEVER, WE ARE NOT GOING TO MAKE THIS LIST VERY, VERY LONG. OKAY? SO IF YOU DON'T SEE YOUR SPECIFIC REASON ON THIS LIST, I'M GOING TO TELL YOU THE ONE THAT'S A CATCH-ALL CATEGORY IS EITHER LEASE VIOLATIONS OR NONCOMPLIANCE WITH PROGRAM REQUIREMENTS. THAT'S IT IN A NUTSHELL. YOU KNOW, I WILL BE THE FIRST ONE TO TELL YOU THERE ARE A LOT OF EXPLANATIONS, AND A LOT OF YOU -- YOU GUYS WANT TO TELL THE WHOLE LONG STORY ABOUT HOW PEGGY HAD THE BOYFRIEND LIVING IN THE UNIT AND THERE WAS A NO DOG POLICY AND SHE HAS FIVE DOGS AND FOUR CATS AND THREE GUINEA PIGS, AND THEN YOU HAD TO CONTACT BORDERS, AND FOR THE PURPOSES OF ADMINISTERING THIS PROGRAM, THE NEXT HOUSING AUTHORITY, THEY NEED TO KNOW LOOK. NONCOMPLIANCE OF PROGRAM REQUIREMENTS. GUESS WHAT. IF THEY WANT TO HEAR THE STORY ABOUT THE HORDERS BURIED ALIVE, THEY WILL CALL YOU BECAUSE YOUR NAME AND NUMBER REPORT. THIS MODULE IS KISS. KEEP IT SWEET AND SIMPLE. KEEP IT SHORT AND SIMPLE: HERE IF A FAMILY IS ADMITTED INTO THE PROGRAM, AND ANOTHER HOUSING AUTHORITY ENTERS DEBT OWED INFORMATION, NOTICE IT SAYS WARNING, THERE IS A DEBT OWED TERMINATION RECORD FOR THIS INDIVIDUAL. USE THE FORMER TENAN FEATURED TO VIEW THE INFORMATION. REMEMBER, OUR THEORY YESTERDAY, AND THE CONCEPT IS IT WORKS. READING IS FUNDAMENTAL, SO IF YOU CAN READ THE EIV INCOME REPORT. IF YOU NEVER EVER RUN ANY OF THE VERIFICATION REPORTS OR STANDING ALONE FORMER TENANT SEARCH, THE INFORMATION IS RIGHT HERE ON THE EIV INCOME REPORT. SO THERE'S NO WAY YOU CAN MISS IT UNLESS YOU OPT NOT TO IT. IT'S ALWAYS THERE. ANY TIME YOU SEE RED OR A WHOLE BUNCH OF WRITING, AND IF YOU ARE COLOR BLIND AND CAN'T SEE RED, IF YOU SEE WRITING UNDERNEATH A PERSON'S NAME, HUD IS TRYING TO TELL YOU SOMETHING, AND THERE'S ADDITIONAL INFORMATION FOR YOU SO YOU CAN MAKE AN INFORMED DECISION ABOUT WHAT YOU ARE GOING TO DO. THE QUESTION THAT'S GOING TO ALWAYS COME UP ON THIS IS WHAT IF I ADMIT SOMEBODY INTO THE PROGRAM AND I GO TO DO THE ANNUAL AND FIND OUT THEY OWE ANOTHER HOUSING AUTHORITY MONEY. WHAT DO I DO? KEEP THEM OR TELL THEM THEY HAVE TO LEAVE? WHAT DO WE DO? WHAT WOULD YOU DO WITH YOUR HOUSING AUTHORITY? YOU HAVEN'T CROSSED THAT BRIDGE YET, RIGHT? WHERE IS OUR INVESTIGATOR? MR. LARRY, WHAT WOULD YOUR AGENCY DO IF THEY FOUND OUT THAT THIS PERSON WHO WAS ADMITTED INTO THE PROGRAM OWES THE FAIRFAX COUNTY HOUSING AUTHORITY $5,000, AND THEY ARE A D.C. HOUSING AUTHORITY RIGHT NOW. >> ALREADY IN THE PROGRAM. >> THEY ARE ALREADY IN THE PROGRAM. WHAT ARE YOU DOING TO DO ABOUT IT? >> [INAUDIBLE] >> YOU ARE GOING TO CONTACT GENERAL COUNSEL. >> SO TRY AND DO A REPAYMENT AGREEMENT, AND THAT'S THEIR RIGHT TO DO. NOW, I'M GOING TO GIVE YOU SOME SUGGESTIONS AS WE GO THROUGH THIS MODULE ON HOW TO DEAL WITH THIS, BECAUSE REMEMBER I SAID EARLIER IT'S DISCRETIONARY AUTHORITY FOR THE HOUSING AUTHORITY AS WHAT TO DO. NOW, IF YOU ALL ARE KEEPING UP WITH THE WHITE HOUSE BLOG PAGES ON IMPROPER PAYMENTS, THEY WANT TO MAKE SURE THAT IMPROPER PAYMENTS DON'T OCCUR IN THE FIRST PLACE, SO THAT'S WHY IT'S REALLY, REALLY IMPORTANT FOR YOU TO TIMELY ENTER THE INFORMATION INTO THE DEBTS OWED MODULE IF THERE'S AN ADVERSE NONCOMPLIANCE WITH THE PROGRAM BECAUSE WHEN YOU DO IT TIMELY, THEN IF IT'S A HOUSING AUTHORITY'S POLICY TO NOT ADMIT A FAMILY INTO THE PROGRAM, YOU ARE GOING TO ACTUALLY PREVENT MONEY GOING OUT THE DOOR ON BEHALF OF THIS FAMILY THAT IS IN ACCORDANCE WITH YOUR PHA POLICY. OKAY? NOW, OF COURSE IF IT WERE MY HOUSING AUTHORITY, I WOULD DO EXACTLY WHAT YOU SAID. BOB YOU OWE FAIRFAX COUNTY HOUSING AUTHORITY $5,000, AND REPAYMENT AGREEMENT TO REPAY THAT MONEY. IF YOU DON'T REPAY THE MONEY OR IF YOU DEFAULT ON A REPAYMENT AGREEMENT WITH THE FAIRFAX COUNTY HOUSING AUTHORITY, THAT IS GOING TO BE GROUNDS FOR TERMINATION FROM THE THERE ARE TOO MANY FAMILIES OUT HERE THAT NEED OUR ASSISTANCE AND WHO ARE WILLING TO COMPLY WITH THE PROGRAM REQUIREMENTS, AND AGAIN, YOU HAVE TO LOOK AT EACH SITUATION ON A CASE BY CASE BASIS, BECAUSE THERE ARE A LOT OF SITUATIONS THAT ARE BEYOND THE FAMILY'S CONTROL, AND SO YOU DON'T WANT TO INADVERTENTLY PENALIZE A FAMILY FOR SOMETHING THAT IS NOT DELIBERATE OR INTENTIONAL OR MALICE OR FRAUDULENT. I JUST WANT TO MAKE SURE EVERYBODY IS CLEAR TO TAKING INTO CONSIDERATION THE CIRCUMSTANCES SURROUNDING A PARTICULAR CASE WHEN A FAMILY SHOWS UP ON THE EIV INCOME REPORT AS BEING NONCOMPLIANT OR OWING MONEY IN THE PAST. OKAY? SO HOW DO YOU ENTER THIS INFORMATION IN AN EIV? VERY SIMPLE. TO ENTER THIS ADVERSE INFORMATION, YOU CAN DO IT BY THE SOCIAL SECURITY NUMBER, AND YOU WILL SIMPLY LINK LOCATED ON THE ENTER UPDATE INFORMATION SUBHEADER UNDER THE DEBTS OWED TO PHA'S AND TERMINATION MODULE. SCREEN SHOT. YOU WILL SIMPLY ENTER THE APPLICABLE INFORMATION AND CLICK ON THE SUBMIT AND OKAY BUTTON. YOU WILL USE THE SAME PROCEDURES IF YOU WANT TO UPDATE INFORMATION, AND NOTICE HERE THIS IS THE LEFT NAVIGA PANEL AND EIV. CLICK ON THE LINK, AND YOU WILL BE PROMPTED WITH THE DEBT OWED AND NOTICE PAGE, AND NOTICE THAT THE OMB CONTROL NUMBER AND THE DATE OF EXPIRATION IS LISTED ON THIS PAGE IN EIV WHICH IS AN AS THERE'S AN ACTIVE OMB NUMBER, YOU ARE REQUIRED TO ENTER IN INFORMATION INTO EIV. IT OUTLINES THE RULES THAT I EXPLAINED TO YOU YOU HAVE TO NOTIFY THE INDIVIDUAL THAT ARE OR HAVE INFORMATION INTO THE DEBTS OWED MODULE AND ANY ERRORS THAT HAVE BEEN MADE WILL BE CORRECTED AND SO FORTH AND SO FORTH. THE RECORD CAN ONLY BE MODIFIED FIVE TIMES, AND HERE IS YOUR ENTER THE 9 DIGIT SOCIAL SECURITY NUMBER. HERE IS YOUR DATA ENTRY SCREEN TO KEY IN THE ADVERSE INFORMATION, AND NOTICE THE ONLY THING YOU KEY IN IS A DOLLAR AM. EVERYTHING ELSE IS OR A LITTLE MENU FOR YOU TO SELECT THE EOP STATUS AT WHICH TIME YOU CLICK ON THE SUBMIT BUTTON TO ENTER THAT INFORMATION, AND THEN IF YOU FOLLOW ME, WE ARE ON SLOT 227, AND BASICALLY WHEN YOU THE BUTTON TO ADD THAT INFORMATION INTO THE DEBTS OWED MODULE, THE SYSTEM IS GOING TO ASK YOU, YOU HAVE MADE A REQUEST TO UPDATE INFORMATION, DO YOU WISH TO CONTINUE, AND IF YOU SAY OKAY, YOU WILL GET A KNOW THE SOCIAL SECURITY NUMBER WAS SUCCESSFULLY UPDATED. OKAY? SEE HOW SIMPLE THAT IS? IF YOU WANT TO DO MULTIPLE ENTRIES FOR FAMILIES THAT ARE LISTED ON YOUR EOP LISTING, WE CALL THAT YOU WOULD SIMPLY CLICK ON THE BUY BATCH LINK FROM EIV'S LEFT NAVIGATION PANEL, AGAIN LOCATED ON THE LEFT NAVIGATION PANEL, AND YOU WILL SIMPLY CLICK ENTER INFORMATION LINK TO ENTER ADVERSE INFORMATION FOR EACH APPLICABLE HOUSEHOLD. NOTICE WHEN YOU GOING INTO THE EOP LISTING PAGE, YOU WILL SEE ENTER INFORMATION LINK, WHICH IS DISPLAYED FOR EOP RECORDS, WH HAVE NEVER BEEN ACCESSED BY YOUR AGENCY OR EDITED FOR REPORTING THE ADVERSE INFORMATION. IF YOU SEE AN EDIT LINK THAT LETS YOU KNOW THAT THAT EOP RECORD HAS INFORMATION ENTERED INTO IT ALREADY. >> THE EOP RECORD THAT HAS BEEN PREVIOUSLY MODIFIED. SO IF YOU SEE ENTER INFORMATION, YOU KNOW THAT THAT'S A RECORD THAT HAS NEVER BEEN TOUCHED. IF IT SAYS EDIT INFORMATION, YOU KNOW THAT INFORMATION HAS BEEN TOUCHED, MODIFIED, AND INFORMATION HAS BEEN ENTERED. SHOTS, AND CLICK ON THE BY BATCH LINK, AND IT WILL LIST ALL THE EOP RECORDS FOR THE HOUSING AUTHORITY. KEEP IN MIND THERE ARE RECORDS PER PAGE, AND IF YOU SORT THE DATA, IT'S ONLY SORTING THE RECORDS ON THAT PAGE, ONLY ON THAT PAGE. IT'S NOT SORTING THE WHOLE LIST. UNFORTUNATELY, THE SYSTEM PERFORMANCE DO WELL WHEN WE SORT THE WHOLE LIST. THAT'S WHY WE HAVE RESTRICTED THE SORTING OF THE DATA TO JUST 50 RECORDS ON THAT PARTICULAR PAGE, BUT AGAIN, DO NOTICE THAT YOU HAVE THE ABILITY TO DOWNLOAD THE ENTIRE LIST I WHAT MOST HOUSING AUTHORITIES ARE DOING IS DOWNLOADING THE MASTER EOP LISTING INTO XCEL AND DETERMINING WHICH RECORDS THEY NEED TO DELETE AND WHICH ONES TO ENTER INFORMATION, BECAUSE THEN YOU CAN QUICKLY IN MULTIPLES OF 50, AND IF YOU KNOW THERE'S ONLY GOING TO BE 5 RECORDS THAT YOU ARE GOING TO ENTER INFORMATION IN, YOU CAN ENTER THE INFORMATION FOR THE FIVE RECORDS AND SORT BY THE LAST COLUMN, THIS IS THE ENTER EDIT INFORMATION COLUMN, AND NOTICE IF YOU HAVE ENTER INFORMATION LINKS, YOU CAN DELETE THOSE 50 BECAUSE YOU KNOW YOU ARE NOT GOING TO WANT TO ENTER ANY INFORMATION FOR THAT PARTICULAR RECORDS. OF COURSE, TO CL RECORD SIMPLY CLICK ON THE EDIT INFORMATION LINK. IT'S THAT SIMPLE. YOU DON'T REALLY HAVE TO READ THE INSTRUCTIONS OR READ THE POWERPOINT PRESENTATION, AND THIS SYSTEM IS COUNTERINTUITIVE TO THE POINT WHAT DO YOU WANT TO DO? ENTER INFORMATION, AND ON ENTER INFORMATION. I WANT TO EDIT INFORMATION, AND YOU CLICK ON EDIT INFORMATION. IT'S THAT SIMPLE. THEN AGAIN, ONCE YOU CLICK ON THE VARIOUS OR ENTER THE VARIOUS INFORMATION AND CLICK ON THE OKAY BUTTON TO INFORMATION, AGAIN, IN BATCH, YOU GET THE CONFIRMATION THAT YOU SUCCESSFULLY EDITED A RECORD. NOW, THESE NEXT FEW SCREEN SHOTS ARE VERY CLEAR, AND I WANT YOU TO PAY CLOSE ATTENTION. THE COMMON ERROR MESSAGE THAT REASON. YOU MUST SELECT A FAILURE TO PAY REASON. IF YOU ATTEMPT TO ADD A DEBT OWED RECORD TO THE DATABASE, AND YOU HAVE NOT SELECTED AT LEAST ONE FAILURE TO PAY REASON, THE SYSTEM WILL GIVE YOU THIS ERROR MESSAGE. THE NEXT COMMON ONE IS YOU MUST ENTERED THE DEBT OWED AMOUNT. IF YOU TRY TO ADD A RECORD WITH A FAILURE TO PAY EOP STATUS AND YOU HAVEN'T ENTERED A AMOUNT GREATER THAN 0, THE SYSTEM WILL RETURN THIS ERROR MESSAGE. SO THIS TIES BACK INTO WHAT I SAID EARLIER. THE SYSTEM IS NOT GOING TO ALLOW YOU TO ADD DATA TO THE DATABASE THAT DOESN'T MAKE SENSE. THE PAITION STATUS IS REQUIRED. THIS WILL COME UP IN THE SYSTEM IF YOU TRY TO ADD A DEBT OWED AND YOU LEAST ONE EOP STATUS. THE NEXT ONE DEALS WITH BANKRUPTCY. IF YOU TRY TO BANKRUPTCY DATA BOX. IT WILL TELL YOU BANKRUPTCY CAN ONLY BE CHECKED WHEN A DEBT OWED IS GREATER THAN 0. SEE HOW SIMPLE THAT IS? STRAIGHTFORWARD. DOES ANYBODY HAVE ANY QUESTIONS BEFORE WE GET INTO DEL RECORDS? IF YOU CAN STEP TO THE MICROPHONE SO I CAN HEAR YOU. >> GOOD MORNING. IF I CHECK CRIMINAL ACTIVITY ON THE UNDER PARTICIPATION STATUS, DOES IT HAVE TO BE TIED WITH AN ARREST OR CONVICTION? >> NO. LET ME EXPLAIN TO YOU. IF YOU READ THE REGULATIONS, YOU KNOW, CRIMINAL ACTIVITY, AND IF YOU GO BACK TO -- I THINK IT WAS THE ONE STRIKE RULE UNDER THE CLINTON ADMINISTRATION. BUT THE LAW WAS VERY CLEAR. THERE WASN'T A NEED FOR AN ACTUAL CONVICTION IN ORDER TO DO A TERMINATION FROM THE PROGRAM AS A RESULT OF THE CRIMINAL ACTIVITY. SO THE NOTION IS THAT, YOU KNOW, IF THERE'S SOME TYPE OF THAT PRESENTS A SITUATION THAT IS NOT CONDUCIVE TO THE COMMUNITY OR ENVIRONMENT, THEN YOU HAVE THE RIGHT WITHIN YOUR DISCRETION TO TERMINATE ASSISTANCE. YOU DON'T HAVE TO HAVE A CONVICTION IN ORDER TO SELECT THE CRIMINAL ACTIVITY. I CAN TELL YOU FROM MY OWN EXPERIENCE IN BALTIMORE WE HAD A RELATIONSHIP WITH THE POLICE DEPARTMENT, AND EVERY WEEK WE GOT POLICE REPORTS, AND IF THERE WAS -- WE BASICALLY READ ALL THE POLICE REPORTS, AND IF ONE OF OUR TENANTS WERE SHOWING UP IN A POLICE REPORT AS TO PARTICIPATING IN CRIMINAL ACTIVITY, DEPENDING ON THE SEVERITY OF THE CRIME THAT WAS OUTLINED IN THAT REPORT, WE TERMINATED THE ASSISTANT. WE DID NOT WAIT FOR CONVICTIONS, AND YOU ARE NOT REQUIRED TO WAIT FOR A CONVICTION. KEEP IN MIND, YOU KNOW, OUR JUDICIAL PROCESS NOW, YOU CAN PLEA YOUR WAY OUT OF THINGS, AND I MURDERED FIVE PEOPLE, BUT I GET CHARGED WITH MANSLAUGHTER. IT'S KIND OF LIKE THE SAME CONCEPT. IT DOESN'T NEGATE THE FACT THAT YOU WEREN'T CONVICTED FOR MURDER BUT YOU, YOU KNOW, HAVE A CRIMINAL ACTIVITY FOR MANSLAUGHTER. >> OKAY. >> YES, SIR. >> WE HAVE A QUESTION. WHEN ENTERING THE SOCIAL SECURITY NUMBER, IF THE HEAD OF HOUSEHOLD IS AN CITIZEN AND HAVE AN ALTERNATE I.D. NUMBER. >> THANK YOU FOR MENTIONING THAT THAT; EIV WAS MODIFIED IN MAY OF 2011 THAT WHEN YOU ARE LISTING, YOU CAN ACTUALLY ACCESS THE RECORDS OF HEAD OF HOUSEHOLD WITH AN ULTIMATE I.D. ONLY BY BATCH. WHEN YOU CLICK ON BY BATCH, ALL THE INDIVIDUALS WITH AN H NUMBER WILL APPEAR AT THE TOP OF THE LIST. SO YOUR H NUMBERS, ALL OF THOSE FAMILY MEMBERS OR HEAD OF HOUSEHOLD WILL APPEAR ON THE BY BATCH LISTING, AND ONE OF THE THINGS I ADVICE FOLKS, LOOK AT THE H NUMBERS FIRST, AND IF YOU KNOW THAT THERE'S NOTHING TO REPORT JUST GO ON AND DELETE THOSE. BECAUSE YOUR H NUMBERS ARE ALWAYS GO LIST FIRST. YOU WON'T BE ABLE TO ACCESS THOSE RECORDS BUT ONLY BY BATCH. >> ONE OTHER QUESTION. WITH THINGS LIKE THAT, YOU CAN LIST THOSE VIOLATIONS, AND DO YOU HAVE A PLACE FOR NOTES? BECAUSE I KNOW YOU WANT TO KEEP IT SIMPLE AND KEEP IT MOVING. >> WE WOULD CONSIDER ADDING A COMMENTS BOX. BUT WE WOULD HAVE TO GO TO THE OMB AND ASK APPROVAL FOR THAT AND MAKE IT THAT IT'S NOT A MANDATORY FIELD. JUST OUT OF CURIOSITY, WHAT DO YOU WANT TO PUT IN THE COMMENT BOX? >> WHAT I'M SAYING IS YOU HAVE A LEA SOMETIMES THAT'S DIFFICULT TRYING TO GET AHOLD OF SOMEBODY WITH THE HOUSING AUTHORITY. WE WERE KIND OF TALKING BACK HERE, AND THINKING MAYBE, THE NOTE OF COMMENTS. >> IF I GAVE YOU 50 WILL THAT GIVE YOU ENOUGH? >> THAT WOULD BE BEAUTIFUL. >> WHAT I'M TRYING TO AVOID IS THE COLLECTION OF UNNECESSARY INFORMATION AND THE LONG DRAWN OUT DISSERTATION, AND LEASE VIOLATION, AND I MEAN, IF YOU HAVE A 100 PROVISION LEASE, IT COULD BE ANYTHING, BUT AT THE END OF THE DAY, THE NOTION IS TO SAY OR SEND A EMERGENCY TO THE NEXT HOUSING AUTHORITY, LOOK, GUY, THERE WAS A PROBLEM, AND I PUT CALGON OUT OF BUSINESS BECAUSE I HAD TO TAKE A BATH BECAUSE THAT TENANT WORKED ME OVERALL DAY EVERY DAY. DONNA IS LAUGHING. SHE HAS ONE OF THOSE TENANTS, AND DONNA IS LIKE NO, I DON'T. YES, YOU DO. YOU CAN'T DENY IT, DONNA. EVERYBODY HAS THAT ONE TENANT THAT DRIVES THEM BONKERS. WE ALL HAVE THEM. I DON'T CARE IF YOU RAPIDS, IOWA, WARSAW, IT DOESN'T MATTER. EVERYBODY HAS ONE. IT'S THE LUCK OF THE DRAW. LET ME GO INTO REAL QUICKLY HOW TO DELETE YOUR DEBTS OWED RECORDS. WE TALKED ABOUT BASICALLY YOU HAVE THE ABILITY TO ENTER INFORMATION, UPDATE INFORMATION AND DELETING EOP RECORDS. HOUSING AUTHORITY, YOU ARE REQUIRED TO DELETE EOP RECORDS FOR WHICH THERE IS NO ADVERSE INFORMATION THAT NEEDS TO BE REPORTED FOR THE FAMILY OR IF THER ADVERSE INFORMATION, AND IF IT'S WRONG, AND YOU KNOW IT'S WRONG, YOU HAVE TO DELETE IT. DO NOT DELETE RECORDS OF FAMILIES WHO HAVE PAID THE DEBT IN FULL, AND INSTEAD YOU ARE GOING TO USE THE DEBT PAID IN FULL EOP ST TO THE FAMILY RECORD. HERE IS THE SECRET I'M GOING TO SHARE WITH YOU. NOTICE THE LAST BULLET ON THE SCREEN, AND IF YOU ARE WATCHING OUT IN TV LAND, DELETED RECORDS ARE PERMANENTLY DELETED OKAY? NOW, RELEASED THE DEBTS OWED MODULE IN SEPTEMBER OF '09, I CAUTIONED YOU AND I SAID HEY, GUYS, WHEN YOU DELETE THE RECORD, IT'S GONE. BUT REMEMBER WHEN WE CONFIGURED THE DEBTS OWED MODULE WE HAD A BOO BOO, YOU WOULD DELETE THE RECORD BUT THEN IT WOULD REAPPEAR THE NEXT DAY. SO WE FIXED THAT WITH THE APRIL 2010 RELEASE. SO APRIL 2010 CAME, AND SO PEOPLE ARE LIKE I ACCIDENTALLY DELETED THE RECORD. OKAY? I'M LIKE REMEMBER I TOLD YOU IF YOU DELETE THE RECORD IT'S GONE FOR GOOD. SO WITH THE SEPTEMBER 2010 RELEASE WHAT WE DID IS MODIFIED THE SYSTEM SO W A RECORD FOR DELETION NOT ONLY WOULD IT ASK YOU ONCE IF YOU WANTED TO DELETE THE RECORD, WHEN YOU SAID OKAY THE FIRST TIME AND THEN YOU HIT I WANT TO DELETE THE RECORD FOR A SECOND TIME WHAT HAPPENS, DOES ANYBODY KNOW WHAT HAPPENS THE SECOND TIME WHEN YOU CLICK ON YOU WANT TO DELETE? THE BIG PICTURE OF NICOLE SUMPS UP AND SAYS ARE YOU REALLY SURE? BASICALLY THE SYSTEM PROMPTS YOU TWICE AND SAYS DO YOU WANT TO DELETE? AFTER YOU CONFIRM THE SECOND TIME THAT YOU WANT TO DELETE THE RECORD, THE SYSTEM PERMANENTLY DELETES THE RECORD. SO THAT WAS IMPLEMENTED, YOU KNOW, IN SEPTEMBER 2010. OKAY? NOW, MAY 2011 ROLLS AROUND, AND FOLKS ARE STILL HAVING A LITTLE ISSUE, AND I UNDERSTAND, BECAUSE GUESS WHAT. DATA ENTRY, YOU ARE GOING AND GOING, AND YOU HIT THAT BUTTON, AND I HAD THAT CONDITION WHERE MY HAND TWITCHES, AND I HIT THE DELETE BUTTON TWO TIMES, AND MY I.T. TEAM I INTRODUCED YOU TO YESTERDAY SAYS NICOLE, LOOK. DELETIONS, THEY HAPPEN. AUTHORITIES SO I SAID OKAY. WHAT ARE YOU GOING TO DO? HE CAME UP WITH A MODULE WHICH IS ONLY FOR THE EIV ADMINISTRATOR WHICH IS ME, YOURS TRULY. ACCIDENTALLY DELETE A RECORD, I CAN GET IT BACK FOR YOU. OKAY? SO IF YOU ACCIDENTALLY DELETE A RECORD, YOU WILL SIMPLY SEND AN SCORE HELP ADD HUD.GOV AND PROVIDE YOUR PHA CODE AND USER I.D. I WILL SEND YOU A VOLUNTARY FORM FOR YOU TO LIST THE RECORDS THAT YOU ACCIDENTALLY DELETED AND I WILL REINSTATE THE RECORDS FOR YOU WITHIN 24 HOURS. CAN YOU GET EXCITED ABOUT THAT? NOW, WE ARE GOING TO SEE HOW MANY PEOPLE WERE PAYING ATTENTION DURING THIS WEBCAST? BECAUSE THE ONLY PEOPLE WHO ARE GOING TO KNOW ABOUT THIS, BECAUSE I THIS IN WRITING, SO IF SOMEONE CONTACTS ME IN WRITING, I KNOW WATCHED THE OCTOBER 28th, 2011 WEBCAST OR YOU SHARED IT WITH YOUR COLLEAGUES. GIRL, I KNOW YOU HAVE GOT THAT CONDITION WITH YOUR HAND. IT'S OKAY. IF YOU DELETE THOSE RECORDS, YOU KNOW NICOLE, SHE WILL GET THEM BACK FOR YOU. WORD TO THE WISE. IF YOU DELETE A THOUSAND RECORDS AND CONTACT ME 999 TIMES, YOU AND I ARE CONVERSATION. OKAY? NOW, IF IT'S MEDICAL, I CAN UNDERSTAND THAT, BUT I'M GOING TO BE LIKE WAIT A MINUTE. WHAT DID YOU GET ON YOUR LAST PERFORMANCE EVALUATION? DIDN'T YOUR SUPERVISOR TELL YOU YOU NEED TO PAY ATTENTION TO DETAILS? >> OKAY. ALL RIGHT. NOW, OF COURSE WHEN YOU DELETE OR CLICK ON THE LITTLE DELETE LINK, THE SYSTEM WILL PROMPT YOU TWICE TO CONFIRM YOUR DESIRE TO DELETE THE FAMILY RECORDS. EIV WILL DEBT ADVERSE RECORD IF YOU DIDN'T DELETE THE EOP RECORD, AND I'M GOING TO SHOW YOU WHAT THAT LOOKS LIKE IN A MINUTE, BECAUSE A LOT OF TIMES HOUSING AUTHORITIES ARE SAYING HERE IS A RECORD IN HERE, AND IF YOU LOOK AT THE RECOR NO, NO, AND THERE'S NOTHING LISTED. THAT IS AN EXAMPLE OF WHAT I CALL A BLANK DEBTS OWED RECORD. THE HOUSING AUTHORITY HASN'T ENTERED ANYTHING NOR HAVE THEY DELETED THE EOP RECORD. AGAIN, YOU ARE DOING ONE OF THE FOLLOWING, EITHER YOU ARE DELETING BECAUSE THERE'S NOTHING ADVERSE TO REPORT OR YOU ARE ENTERING INFORMATION FOR THAT PARTICULAR FAMILY. SO HOW DO YOU DELETE THE EOP RECORD? VERY SIMPLE. YOU ARE GOING TO CLICK ON THE SSN LINK, AND ENTER THE SOCIAL SECURITY NUMBER, AND NOTICE, THERE IS A DELETE BUTTON. SO WHEN YOU HIT THAT DELETE BUTTON, THAT'S ASKING YOU DO YOU WANT TO DELETE THE EOP RECORD, AND YOU ARE GOING TO BE PROMPTED WITH THAT AND TO DELETE RECORDS BY BATCH WHICH I LOVE IS YOU ARE GOING TO SIMPLY CLICK ON BY BATCH, NOTICE NOW THAT THERE'S A CHEC AND SIMILAR TO YOUR E-MAIL IF YOU HAVE YAHOO OR G MAIL OR WHAT HAVE YOU, THERE'S A CHECKED BOX TO THE LEFT OF EVERY EOP RECORD, AND BASICALLY YOU WILL CHECK WITHIN THE CHECK BOX TO SELECT THAT RECORD FOR DELETION, AND WHEN YOU BOX, THE RECORD WILL BE HIGHLIGHTED IN GOLD OR YELLOW, AND YOU MIGHT NOT BE ABLE TO SEE THE SCREEN SHOT BUT JUST BELOW THE TABLE OF THE EOP RECORD, IT TELLS YOU HOW MANY FAMILIES HAVE BEEN SELECTED FOR DELETION, AND IF YOU WERE TO SELECT ALL 50 RECORDS, IT WOULD SAY ALL FAMILY RECORDS HAVE BEEN SELECTED FOR DELETION. OKAY? OF COURSE IT'S GOING TO PROMPT YOU AGAIN TO ASK YOU IF YOU WANT TO DELETE THOSE RECORDS AND PRESS ON THE OKAY BUTTON TO CONFIRM YOUR DELETION, AND MOVING INTO THE USE OF THE DEBTS OWED AND PSA DETERMINE NATION REPORT, WHICH IS NOTHING MORE THAN A PSA STATISTICS REPORT WHICH IS GOING TO HAVE THE TOP IDENTIFYING THE GENERAL STATISTICS FOR YOUR HOUSING AUTHORITY. AT THE BOTTOM OF THE REPORT, IT'S GOING TO LIST ALL THE EOP FAMILIES FOR WHICH YOU HAVE ENTERED ADVERSE INFORMATION FOR, AND IT'S GOING TO PROVIDE DETAILS OF THOSE PARTICULAR SEE THE SPECIFICS FOR A PARTICULAR HOUSEHOLD CLICK THE HYPERLINK FOR THAT PARTICULAR HOUSEHOLD. HERE IS A SCREEN SHOT OF THAT, AND NOTICE THERE'S ALL THE GENERAL INFORMATION FOR THOSE TENANTS AT THE BOTTOM. VERY MOST PEOPLE WHEN THEY CLICK ON THIS REPORT, AND YOU DON'T SEE THIS TYPE OF INFORMATION ON THE REPORT, THAT MEANS YOU HAVEN'T ENTERED ANY DE I HAVE A SCREEN SHOT TO SHOW YOU WHAT THAT LOOKS LIKE, AND FOR FOLKS LIKE MEGAN AND DONNA WHO ARE MONITORING THE INFORM ANSWER OF GETTING THE JOB DONE, THIS IS THE REPORT THAT YOU GUYS ARE GOING TO BE LOOKING AT, AND IF YOU ARE SAYING WAIT A MINUTE, WE HAVE 10,000EOP RECORDS? WHAT'S THE DEAL WITH THE OTHER 8,000? ARE HALF OF THESE GOING TO BE DELETED OR IS THERE SOME INFORMATION TO BE ENTERED? LE CHOP CHOP. RHONDA IS GOING TO LOVE YOU WHEN YOU GET BACK TO SEATTLE. HERE IS A SAMPLE OF AUTHORITY THAT HASN'T NO RECORDS FOUND. THERE'S NOTHING TO FIND BECAUSE THERE'S NOTHING ENTERED, AND NOW I WANT TO SHOW YOU HOW TO USE EIV TO SCREEN FOR APPLICANTS. PARTICULARLY USING THE SEARCH PERFORMER TENANT AND SEARCHING FOR THE RM FORKER TENANT, HOUSING AUTHORITIES ARE REQUIRED FOR ADULT APPLICANTS TO INQUIRY EIV TO SEE IF THERE'S ANY ADVERSE INFORMATION. AS I MENTIONED EARLIER, YOU ARE FAMILY'S SUITABILITY FOR INITIAL REPRESENTAL ASSISTANCE, AND IF YOUR POLICY PROHIBITS PROVIDING ASSISTANCE TO FAMILIES WHO WERE PREVIOUSLY EITHER EVICTED OR TERMINATED FROM THE HOUSING OR O A DEBT, YOU DON'T WANT TO PROVIDE ASSISTANCE UP FRONT. THIS IS WHY I SAY EIV CAN USE TO PREVENT IMPROPER PAYMENTS UP FRONT. SO YOU CAN AVOID PROVI LIMITED FEDERAL HOUSING ASSISTANCE TO FAMILIES WHO HAVE PREVIOUSLY DEMONSTRATED THEIR INABILITY TO COMPLY WITH PROGRAM REQUIREMENTS AND OR OWE MONEY TO THE HOUSING AUTHORITY AS OF THE DATE THEY LEFT THE PROGRAM. PHA'S ARE REQUIRED TO DENY ADMISSION IN ACCORDANCE WITH YOUR HOUSING AUTHORITY'S ESTABLISHED POLICY. AT THIS TIME, THERE IS NO HUD REGULATION THAT REQUIRES THE HOUSING AUTHORITY TO DENY ASSISTANCE OR ADMISSION INTO A PROGRAM REPORTED ADVERSE INFORMATION IN EIV. I WANT TO MAKE SURE EVERYONE IS CLEAR. THERE IS NO HUD REGULATION OR REQUIREMENT THAT SAYS YOU MUST TERMINATE, AND YOU MUST DENY ASSISTANCE, AND YOU MUST DENY ADMISSION, THAT IS STRICTLY A PHA DISCRETIONARY POLICY. HOWEVER, I WANT TO REMIND FOLKS THAT OUR DEBTS OWED MODULE TO PHA'S IS VERY MUCH CONSISTENT WITH THE P ISSUED IN JUNE 2010 INTIELD ENHANCING PAYMENT ADVOCACY THROUGH A DO NOT PAY LIST, WHICH DIRECTS AGENCIES TO ACCESS AVAILABLE INFORMATION IN VARIOUS DATABASES TO PREVENT IMPROPER PAYMENT BEFORE THE BEFORE THEY GO OUT THE DOOR. SO WITH THAT SAID, HUD STRONGLY ENCOURAGES HOUSING AUTHORITIES TO ADOPT POLICIES WHICH WILL HOLD FAMILIES ACCOUNTABLE, PARTICULARLY CULPABLE FAMILY MEMBERS FOR THEIR RESULT IN FRAUD, WASTE OR ABUSE, IMPLEMENTING POLICIES WHICH WILL PREVENT IMPROPER PAYMENTS FROM BEING MADE ON BEHALF OF POTENTIAL BENEFICIARIES, AND HOW SEARCH? YOU MUST HAVE A SPECIFIC ROLE TO BE ABLE TO DO THE ACTUAL FORMER TENANT SEARCH. THESE ARE THE THREE ROLES IN WHICH A USER WILL HAVE TH ABILITY TO DO THIS SEARCH. IF YOU HAVE THE APPLICATION PROCESSOR ROLE OR VOUCHER OR PUBLIC HOUSING, PHA OR OCCUPANCY ROLE YOU WILL BE ABLE TO CONDUCT A FORMER TENANT SEARCH. YOU SIMPLY CLICK ON I A SEARCH FOR FORMER TENANT. WHAT DO I WANT TO CLICK ON FRIENDS, HUD SPELLED BACKYARDS. SEARCH FOR FORMER TENANT. YOU ARE GOING TO CLICK ON LINK, AND YOU HAVE A CHOICE. ENTER THE NINE DIGIT SOCIAL SECURITY NUMBER OF THE INDIVIDUAL THAT YOU WANT TO SCREEN, AND LET'S SAY HYPOTHETICALLY YOU DON'T HAVE A SOCIAL SECURITY NUMBER, YOU CAN DO A SEARCH BY THE INDIVIDUAL'S LAST NAME AND OR DATE OF BIRTH. LET ME SHOW YOU HOW SIMPLE IT IS, YOU CLICK ON THE SEARCH FOR RM FORKER TENANT LINK, AND NOTICE HERE YOUR SEARCH CRITERIA, AND IF YOU PUT IN A SOCIAL SECURITY NUMBER, THAT'S ALL YOU NEED TO DO. PL SEARCH JUST BASED ON THE DATE OF BIRTH. IF YOU TRY TO DO A SEARCH ON DATE OF BIRTH ONLY, THE SYSTEM WILL TELL YOU YOU MUST ENTER A LAST NAME. THE REASON WHY WE LIMIT YOUR SEARCH ABILITY IS BECAUSE REMEMBER, YOU ARE ACCESSING A NATIONAL DATABASE. SO IF YOU CLICK ON 521-1971, WHICH IS ANY FIRTH DAY. DO YOU KNOW HOW MANY PEOPLE WERE BORN ON THE SAME DAY I WAS BORN ON? A LOT OF PEOPLE. WHY GO ON A FISHING EXPEDITION WHEN YOU CAN ENTER IN THE FIRST NAME AND DATE OF BIRTH OR THE INE DIGIT SOCIAL SECURITYN NUMBER. IF YOU TRY TO SEARCH BY DATE OF BIRTH ONLY. SEARCH ONLY BY DATE OF BIRTH IS NOT PERMITTED. ENTER LAST NAME AND DATE OF BIRTH. IF YOU FOLLOW THAT INSTRUCTION, YOU WILL BE SUCCESSFUL IN GETTING THE INFORMATION THAT YOU ARE SO PLEASE DO NOT SEND ME A HELP TICKET SAYING WHY IS THIS GIVING ME THE ERROR MESSAGE. THE MESSAGE TELLS YOU WHY YOU CAN'T GET TO THE NEXT POINT. READING IS FUNDAMENTAL. IF YOU CAN READ THIS MESSAGE, YOU CAN SOLVE YOUR OWN PRO IF I NEED HELP, AVAILABLE FROM TWO SOURCES, YOUR EIV COORDINATE ARE IN THE LOCAL HUD OFFICE OR EIV UNDER SCORE HELP.AT DO NOT CONTACT THE REAL ESTATE ASSESSMENT CENTER, TECHNICAL ASSISTANCE CENTER. DO NOT CONTACT REACT TACK ANY EIV ASSISTANCE. THEY DO NOT HAVE ACCESS TO THE SYSTEM TO DO ANY TYPE OF MODIFICATIONS TO YOUR USER ACCESS OR ANYTHING, AND THE ONLY THING THEY CAN HANDLE FOR YOU IS IF YOU HAVE A PROBLEM WITH YOUR USER I.D. AND PASSWORD, AND ANYTHING OTHER THAN PASSWORD RESET, THEY ARE GOING TO SAY CONTACT YOUR COORDINATOR AND UNDER SCORE HELP. YOU WILL BE UNHAPPY BECAUSE YOU WASTED TWO OR THREE MINUTES OF YOUR TIME, AND YOU WILL NOT GET THE PROBLEM RESOLVED. IF YOU FOLLOW MY GUIDANCE YOU WILL BE A MUCH HAPPIER MR. LARRY? >> [INAUDIBLE] >> FORMER TENANT SEARCH. >> [INAUDIBLE] >> FORMER TENANT SEARCH IS FOR PIH TENANT SEARCH PROGRAMS. >> [INAUDIBLE] >> WE ARE NOT THERE YET. WE ARE GETTING THERE. MR. LARRY WANTS TO TALK ABOUT EXISTING TENANT SEARCH. WE ARE NOT THERE YET. WE ARE GETTING THAT'S COMING. I KNOW, BECAUSE THAT'S OUR INVESTIGATION INVESTIGATORS TRYING TO GET THE DOUBLE DIPPERS. WE ARE GOING TO GET THERE. EIV IS DESIGNED TO IDENTIFY POTENTIAL SITUATIONS WHICH WOULD RESULT IN IMPROPER PAYMENTS, AND THAT'S WHY THIS TRAINING IS SO IMPORTANT BECAUSE EIV INITIALLY WAS DENIED TO IDENTIFY UNDER REPORTED INCOME BUT THE SYSTEM HAS BEEN EXPANDED TO COVER OTHER ARENAS BY ANALYZING DATA ACROSS HUD PROGRAMS PROGRAMS TO ADDRESS. BUT WE ARE GOING TO GET THERE. WE ARE GOING TO GO THROUGH VERY CRYSTAL CLEAR. WHEN YOU DO THE SEARCH FOR THE INDIVIDUALS, SEARCH FOR FORMER TENANT TO DETERMINE WHETHER OR NOT THEY OWE A DEBT TO ANOTHER HOUSING AUTHORITY OR HAVE ADVERSE INFORMATION AS A RESULT OF PRIOR PARTICIPATION IN A HUD RENTAL SERVICE PROGRAM, THE SYSTEM IS GOING TO GIVE YOU EITHER A NEGATIVE RESULT OR POSITIVE RESULT. NEGATIVE RESULT MEANS A HASN'T ENTERED ANY ADVERSE INFORMATION ON THE OTHER HAND IF THERE'S A POSITIVE RESULT, THAT MEANS ONE OR TWO THINGS, THE PHA HAS ENTERED ADVERSE INFORMATION OR THE PHA HAS NOT DELETED THE EOP RECORD IN ACCORDANCE WITH THE HUD GUIDE A SAMPLE AND THIS IS ACTUALLY WHAT YOU WANT TO SEE HAPPEN WHEN YOU SCREEN AN APPLICANT FOR ASSISTANCE. HOPEFULLY NOTHING WILL COME UP. THIS IS AN EXAMPLE OF NEGATIVE RESULTS. THERE'S NO DATA FOUND FOR THI ON THE OTHER HAND, HERE IS A POSITIVE RESULT. NOTICE HERE THAT THIS INDIVIDUAL WAS PREVIOUSLY ASSISTED BY THE COLUMBUS METROPOLITAN HOUSING AUTHORITY IN OHIO. THEY FAILED TO PAY RENT, AND THEY HAD LEASE VIOLATIONS AND FAILURE TO REPORT INCOME, HOWEVER, NOTICE THEY PAID THE DEBT IN FULL. EVEN THOUGH THEY PAID THE DEBT IN FULL DOESN'T NEGATE THE FACT THEY HAD LE FAILED TO REPORT INCOME. SO AGAIN, INFORMATION FOR YOU TO MAKE A DECISION AS TO WHETHER OR NOT YOU WANT TO ASSIST THE FAMILY THAT SHOWS UP ON YOUR DOORSTEP APPLYING FOR ASSISTANCE. NOTICE THE BOTTOM PORTION OF THE REPORT IDENTIFIES COMPOSITION AS OF THE EOP DATE FOR THIS RECORD AND PROVIDES YOUR STANDARD LANGUAGE ABOUT THE TENANT'S RIGHT TO DISPUTE AND OTHER IMPORTANT INFORMATION FOR THE FAMILY. THE NEXT RECORD IS A BLANK DEBT ADVERSE RECORD WHICH BASICALLY TALKING ABOUT EARLIER. IF YOU SEE A RECORD FOR THE FAMILY AND SAYS NO, NO, NO, AND ZERO DEBT OWED, THAT MEANS THE PHA HAS NOT ENTERED OR DELETED THE RECORD. WE ARE WAITING FOR THE HOUSING AUTHORITY TO MAKE THE EITHER TO DELETING IT, BECAUSE THERE'S NOTHING TO REPORT OR ENTERING INFORMATION. REQUIRED ACTION BASED ON A POSITIVE SEARCH RESULT. IF YOU ARE INTERVIEWING A FAMILY, AND YOU GO AND DO THE FORMER TENANT SEARCH AND MONEY BUT THEY PAID IT IN FULL, FIRST AND FOREMOST, YOU ARE GOING TO PROVIDE A COPY WITH THE DEBT OWED AND EOP REPORT. YOU WILL DENY ADMISSION OR DO LIKE MR. HEY, WE REQUIRE THE FAMILY TO REPAY THE REPORTING HOUSING AUTHORITY THE MONEY AND PROVIDE YOUR AGENCY WITH RECEIPT OF THE PAYMENT OR ENTER INTO A REPAYMENT AGREEMENT WITH THE COPY OF THE AND WE WILL CONSIDER YOUR APPLICATION FOR ADMIN INTO THE PROGRAM. FOR ADVERSE TERMINATIONS, AGAIN, YOU ARE GOING TO DENY ADMISSION IN ACCORDANCE WITH THE POLICY. THEY GRANT HOUSING AUTHORITY'S DISCRETIONARY AUTHORITY TO ASSISTANCE SO THEN IF YOUR TENANT OR APPLICANT BASICALLY IS HAVING THIS DEBTS OWED INFORMATION REPORTED, THEY SHOULD CONTACT THE HOUSING AUTHORITY WHO HAS REPORTED THE INFORMATION BECAUSE ANY DISPUTES REGARDING THE INFORMATION MUST AUTHORITY THAT REPORTED IT. SO I WANT TO LET YOU KNOW RIGHT NOW PLEASE, IF YOU ARE PROCESSING APPLICATIONS AND DOING THAT WHOLE INTERVIEW PROCESS WITH THE FAMILY AND SEE THIS DEBT OWED INFORMATION, THE DIALOGUE ABOUT THE CONTENT OF THAT INFORMATION AND WHEN IT GOT PUT IN THERE, I MEAN, YOU CAN TELL THEM WHEN IT WAS PUT IN THERE, BUT THE ACTUAL,S I DON'T OWE THAT MONEY, YOU HAVE TO SEND THEM BACK, AND THEY HAVE TO DEAL WITH THE HOUSING AUTHORITY THAT REPORTED THAT INFORMATION BEING OKAY? YOU HAD A QUESTION. >> YES. [INAUDIBLE] >> THAT'S WHY I INDICATED EARLIER, YOU HAVE TO FIGURE OUT WHO IS THE THE SYSTEM LISTS ALL THE FAMILY MEMBERS IN AN A PART OF THE AMILY AS OF THE EOP DATE.F WHEN SECURITY NUMBER THIS DEBT OWED RECORD IS GOING TO COME UP, HOWEVER, YOU CAN LOOK AT THE DATE OF BIRTH AND LET'S SAY HYPOTHETICALLY THEY WERE A MINOR, AND THERE'S AN OUTSTANDING DEBT, YOU KNOW THE WITH THAT. SO YOU WOULDN'T HOLD THAT PERSON ACCOUNTABLE FOR THAT. >> [INAUDIBLE] >> THEN YOU WOULD HAVE TO ASK SOME MORE QUESTIONS. YOU HAVE TO DETERMINE. THIS IS WHY I SAID THIS STRAIGHTFORWARD. YOU HAVE TO DETERMINE, YOU KNOW, WHO IS CULPABLE AND WHO IS NOT CULPABLE. YOU HAVE TO LOOK AT EVERY CASE ON A CASE BY CASE BASIS. YES, MA'AM. >> [INAUDIBLE] >> I CAN'T HEAR YOU. CAN YOU COME TO THIS MICROPHONE? I'M SORRY. I CAN'T HEAR YOU, AND I WANT TO MAKE SURE EVERYBODY -- SO I CAN HEAR YOUR QUESTION. ED DON'T SHY THE CAMERA ON HER. SHE'S SHY. >> THE YOUNG LADY GAVE A SCENARIO, WE HAD AN INCIDENT SIMILAR TO THAT. HOWEVER, THE HEAD OF HOUSEHOLD THEN SIGNED OVER THE PREMISES TO THE DAUGHTER, AND THEN TOOK OVER AS THE HEAD THE DAUGHTER THEN ENTERED INTO THE REPAYMENT AGREEMENT. >> BUT WAIT A MINUTE. LET'S STOP. BECAUSE TECHNICALLY THERE'S NO EOP THERE. ARE YOU SAYING THE HEAD OF HOUSEHOLD LEFT AND THE DAUGHTER BECAME THE HEAD OF HOUSEHOLD? >> SHE DID. I DIDN'T GET TO THAT ONE, BUT I WAS GOING TO SAY WHAT THEN HAPPENED, EVEN THOUGH THERE WAS A BALANCE, THE DAUGHTER ENTERED INTO A REPAYMENT AGREEMENT FOR, THEN THE DAUGHTER IN ADDITIONAL MONIES INCURRED. EVERYTHING CAN RIGHTFULLY SO BE APPLIED TO THE DAUGHTER, CORRECT? >> CORRECT. >> THANK YOU. >> IF YOU HAVE A SCENARIO WHERE YOU HAVEN'T HAD A CHANGE OF HOUSEHOLD. THE DEBTS OWED INFORMATION IS GOING TO BE APPLICABLE FOR FAMILY THAT IS ON THE FAMILY COMPOSITION, ON THAT EOP TRANSACTION, AND SO IF THE DAUGHTER IS THE HEAD HOUSEHOLD, IT'S IRRELEVANT WHAT HAPPENED. AS OF THE DAUGHTER AND THOSE FOLKS AND IF YOU HAVE TERMINATED ASSISTANCE WITH THIS DAUGHTER NOW THE HEAD OF HOUSEHOLD, AND THERE WAS UNREPORTED INCOME, SHE IS RESPONSIBLE. THE MOTHER THAT WAS PREVIOUSLY ON THERE, SHE'S NO LONGER PART OF THE FAMILY COMPOSITION, AND SHE'S NOT GOING TO SHOW UP ANYWHERE IN THE DEBTS OWED MODULE, BECAUSE EIV IS COPYING THE EOP TRANSACTION, AND THE FAMILY MEMBERS LISTED IN FAMILY COMPENSATION ON THE 5A SUBMITTED AS AN EOP THAT'S WHO EVERYTHING IS LINKED TO. DOES THAT MAKE SENSE? >> [INAUDIBLE] >> YOU KNOW THE STORY ON THE MAMMA. LOOK. WE ALL KNOW THAT THERE'S OKEYDOKE IN THE GAME. SOME FOLKS WILL JUMP SHIP AND SAY PART OF THE HOUSEHOLD NO MORE, AND THEY KNOW WHAT'S GETTING READY TO POP OFF. THEY ROLL OUT. THEN POOR DAUGHTER, SHE HAS INHERITED THE MESS. BE CAREFUL WHAT YOU ASK FOR, BECAUSE YOU JUST MIGHT GET IT. BUT IF SHE SHOWS UP BACK AT YOUR HOUSING AUTHORITY YOU ALREADY KNOW WHAT THE STORY IS. IF SHE SHOWS UP AT ERIC WOODS TRANSPIRED AT THE HOUSING AUTHORITY. ERIC, YOU DON'T KNOW HIM FROM ADAM. SO UNFORTUNATELY ERIC MIGHT BE FACING OKEYDOKING IN THE NEAR FUTURE. YOU MIGHT WANT TO EXCHANGE NEIGHBORING HOUSING AUTHORITIES KNOW YOUR NEIGHBOR AND HOUSING AUTHORITIES, BECAUSE SOMETIMES FOLKS WILL CROSS OVER THE LINES, AND IF YOU ARE GEOGRAPHICALLY PLAYSTATIONED WHERE FOLKS CAN GO FROM ONE PLACE TO THE KNOW, IT HAPPENS. BUT, YOU KNOW, SHORT OF HAVING THE COMMUNICATIONS BETWEEN AWLD PHO'S WE HAVE TO RELY ON WHAT YOU ALL PUT IN THE EIV. BECAUSE THAT'S, YOU KNOW, -- IF YOUR CLI WASHINGTON, MEGAN AND HER TEAM ARE NOT GOING TO KNOW ANYTHING ABOUT THIS LADY. SO THAT'S WHY I SAY IT'S REALLY IMPORTANT WHEN THERE'S ADVERSE INFORMATION ABOUT A FAMILY, GO ON AND REPORT IT AND YOU KNOW, AGAIN, IT'S MODULE ISN'T SAYING ANYBODY IN THERE IS NOT GOING TO BE ABLE TO BE ASSISTED IN THE NEAR FUTURE OR DISTANT FUTURE. IT'S INFORMATION SO THAT HOUSING AUTHORITIES CAN MAKE AN INFORMED DECISION. OKAY? AND EVERY HOUSING AUTHORITY IS DIFFERENT, AND EVERY REGION IS DIFFERENT, AND IT ALL DEPENDS ON WHAT FOLKS DESIRE TO DO. EVERYBODY HAS TO ANSWER TO SOMEBODY WITHIN THEIR COMMUNITY, AND IF YOU ARE IN A COMMUNITY WHERE THERE'S A V TOLERANCE OF ABUSE AND WASTE AND FRAUD WITHIN AFFORDABLE RENTAL HOUSING PROGRAMS, SOMEBODY WHO SHOWS UP ON THE DOORSTEP WITH A NOT SO PLEASANT TRACK RECORD MOST LIKELY IS NOT GOING TO BE ASSISTED BECAUSE THE MAYOR OR THE COMMISSIONER IS GOING TO SAY LOOK. I HAVE A WAITING LIST OF 5,000 FAMILIES, AND I HAVE TO, YOU KNOW, MAKE SURE THAT THAT LIMITED RESOURCE GOES TO A FAMILY WHO DOESN'T HAVE THAT HISTORY GOING ALONG WITH THEM. NOW, AGAIN, I TOLD YOU PEOPLE CAN DO THE KUMBIYA AND CHANGE. SOMETIMES YOU MAY HAVE TO STEP I'M GOING TO GIVE YOU ANOTHER CHANCE, AND THAT'S REASONABLE. BUT ONLY YOU CAN MAKE THAT DECISION. OKAY? SO WE HAVE TALKED ABOUT TENANT DISPUTE OF THE INFORMATION AND WE HAVE TALKED ABOUT WHAT TO DO IN THE EVENT OF ADVERSE INFORMATION, SO IT'S PRETTY STRAIGHTFORWARD WHAT YOU ARE GOING TO DO, AND AGAIN, IT'S GOING TO BE BASED ON THE DISCRETIONARY AUTHORITY HOUSING AUTHORITY. NOW, LARRY, WE ARE AT YOUR FAVORITE PART OF THE TRAINING. OKAY? AND WE ARE NOW GOING TO TALK ABOUT SCREENING OF APPLICANTS, USING THE EXISTING TENANT SEARCH FEATURE. THE PURPOSE OF THE EXISTING TENANT SEARCH FEATURE AGAIN IS TO DETERMINE ELIGIBILITY OF APPLICANTS. WE ARE TRYING TO AVOID FAMILIES RECEIVING DUPLICATE ASSISTANCE. WE DON'T WANT TO PROVIDE ASSIST ALREADY HOUSED IN A COVERED HUD RENTAL ASSISTANCE PROGRAM. ALSO THERE ARE SOME SCENARIOS WHERE YOU MAY HAVE A CHILD SPLIT BETWEEN MOM AND DAD, JOINT CUSTODY, 50/50, BUT GUESS WHAT. THAT CHILD SHOULD ONLY BE COUNTED ONCE WHEN IT COMES TO PROVIDING THE APPLICABLE DEPENDENT ALLOWANCE, AND CHILD CARE EXPENSES. FOLKS SAY WELL, WHICH HOUSEHOLD GETS THE DEDUCTION? WELL, GUESS WHAT? THERE'S NO HUD RULE BUT THE COMMON PRACTICE IN THE INDUSTRY IS WHEREVER THE SCHOOL RECORDS ARE. OKAY? OR YOU KNOW, I DON'T KNOW ABOUT YOU, BUT SOME PEOPLE GO OKAY. WHO CLAIMED THEM ON TAX RETURN. THAT'S A CALL THAT YOU ARE GOING TO HAVE TO MAKE, BUT THE BOTTOM LINE IS TO MAKE SURE THAT THAT CHILD IS NOT SHOWING UP TWICE AND RECEIVING THE DEPENDENT TWICE, AND FOARS YOU KNOW THE ONLY WAY ON YOUR 5A LEGITIMATELY THAT YOU CAN HAVE THAT CHILD NOT GET THE 480 DEPENDENT ALLOWANCE IS TO CLASSIFY THE CHILD AS A FOSTER CHILD. THAT'S HOW YOU DO THAT ON THE 58. IF THE CHILD IS IN TWO PLACES, YOU CLASSIFY THEM AS A FOSTER CHILD SO THE SYSTEM DOESN'T AUTOMATICALLY GENERATE THE 480 480 DEDUCTION. THIS IS WHAT YOU ARE REQUIRED TO DO AS FAR AS THE EXISTING TENANT SEARCH. REQUIRED TO CONDUCT AN EXISTING TENANT SEARCH FOR ALL HOUSEHOLD MEMBERS, AND YOU WILL PROVIDE THE FAMILY WITH THE COPY OF THE EXISTING TENANT SEARCH RESULTS IF THEY REQUEST IT, AND YOU WILL REQUIRE THE FAMILY TO PROVIDE DOCUMENTATION OF MOVE OU AN ASSISTANT UNIT, AND LET'S SAY HYPOTHETICALLY SOMEBODY IS APPLYING FOR ASSISTANCE, AND IN MULTIFAMILY HOUSING, 202, 811, YOU ARE GOING TO REQUIRE THEM TO PROVIDE YOU WITH DOCUMENTATION THAT T UNIT IN THE VENEER FUTURE OR THEY HAVE MOVED OUT. OKAY? NOW, I DO UNDERSTAND THAT SOME FOLKS, YOU KNOW, THEY ARE IN A PLACE AND CANNOT MOVE OUT IN ONE DAY. BUT YOU HAVE TO COORDINATE WITH THE BUSINESS PARTNERS TO MAKE SURE THERE'S NO OVERLAPPING 58'S AND 59'S IN THE PICK AND TRACK SYSTEM. IF THEY SAY THEY ARE MOVING OUT ON THE 15th, YOU CAN'T HAVE A NEW ADMISSION DATE OF THE 13th 13th. BECAUSE IT'S GOING TO GET REJECTED. ALL RIGHT? SO YOU HAVE GOT TO COORDINATE TO MAKE SURE THAT THO THOSE 58'S ARE NOT OVERLAPPING. WHAT THE SYSTEM IS DOING IS LOOKING FOR RE OVERLAPPING OF OCCUPANCY WHETHER IT'S IN PUBLIC HOUSING, AND IF IT'S NECESSARY, CONTACT THE HOUSING AUTHORITY OR THE LANDLORD OR PROJECT OWNER TO CONFIRM AND OF THE INDIVIDUAL'S CURRENT TENANCY STATUS OR COPY OF THE 58 OR COPY OF THE 59 OF THE MOVE OUT. IF YOU SHOULD HAPPEN TO COME ACROSS AN OCCURR DUPLICATE ASSISTANCE, YOU ARE OMPLIANT.EC AT NO TIME IS A FAMILY TO RECEIVE DUPLICATE ASSISTANCE. SO TO CONDUCT AN SEARCH, AGAIN, YOU HAVE TO HAVE A SPECIFIC ROL WITH EIV. THAT'S THE APPLICATION PROCESSOR ROLE OR THE COUCHER OR PUBLIC HOUSING ROLE, AND AGAIN, CLICKING ON THE EXISTING TENANT SEARCH LINK ON THE NAVIGATION PANEL, AND DIGIT AND CLICKING ON INFORMATION. EIV IS GOING TO DISPLAY EITHER A NEGATIVE OR POSITIVE RESULT, AND HERE IS AN EXAMPLE OF A NEGATIVE RESULT. NO MATCH WAS FOUND IN THE PIH PROGRAM IN THE MF PROGRAM. I ASKED THEM TO ADD AN H TO THAT. IT SHOULD BE MFA. MULTIFAMILY HOUSING PROGRAMS. BUT THAT'S WHAT IT SAYS RIGHT NOW. ON THE FLIP SIDE. AGAIN, NOTICE AT THE BOTTOM OF THE MAJOR IN RED ALERT. THIS INDIVIDUAL MAY BE CURRENTLY INDICATION THIS IS A NEW ADMISSION RECORD ON JACKSON COUNTY FLORIDA. IF SOMEBODY SHOWS UP AT YOUR DOORSTEP LARRY, APPLYING FOR ASSISTANCE, THE KEY HERE IS TO ASK THEM, HEY, ARE YOU MOVING OUT OF IN FLORIDA? ARE YOU RELOCATING TO D.C.? WHEN DO YOU PLAN ON, YOU KNOW, LEAVING? BUT THAT IS FOR THE STAFF PROCESSING THE APPLICATIONS TO FIND OUT. NOW, HOPEFULLY, THIS PERSON WON'T BE ADMITTED INTO YOUR PROGRAM UNTIL CONFIRMATION IS MADE THAT IN FACT THEY ARE LEAVING JACKSONVILLE, FLORIDA AND HOPEFULLY THIS IS NOT GOING TO BE AN OCCURR ARE TRYING TO HAVE A SUMMER HOME AND WINTER HOME, ONE HOME IN D.C. AND ONE IN FLORIDA. IF THIS FAMILY IS SUBSEQUENTLY ADMITTED INTO THE D.C. HOUSING AUTHORITY PROGRAM, HOPEFULLY WHAT WILL HAPPEN IS THEY WILL MOVE OUT OF JACKSONVILLE, SO I'M ASSUMING WHAT WOULD HAPPEN LARRY IF THEY DIDN'T MOVE OUT OF JACKSONVILLE, THIS WOULD SHOW UP ON YOUR HIT LIST. >> [INAUDIBLE] >> YOUR INTAKE PEOPLE DON'T RUN THIS? THEY NEED TO RUN IT. THEY ARE REQUIRED TO RUN IT. >> WHAT LARRY IS SAYING UNFORTUNATELY THE INTAKE FOLKS ARE NOT RUNNING THE SEARCH SO THESE FOLKS END UP BEING HOUSED AND THEY ARE PLACES FOR AN EXTENDED PERIOD OF TIME. LARRY IS BUSY TRYING TO RESOLVE THIS ISSUE. I TOLD YOU YESTERDAY, LARRY, IF YOUR INTAKE PEOPLE DO WHAT THEY ARE SUPPOSED TO DO, YOU ARE GOING TO BE OUT OF A JOB, MY FRIEND, IS IF YOU DO THIS BEFORE THEY ARE ADMITTED INTO THE PROGRAM, THERE WON'T BE ANY NEED FOR INVESTIGATIONS, OKAY? >> SOLARE'S EXAMPLE IS REALLY THE SUPPORTING EVIDENCE TO THE INTAKE FOLKS THAT HEY, YOU GUYS, IF YOU WOULD SCREEN THE PEOPLE, USE THE SYSTEM TO DO THE SCREENING BEFOREHAND, YOU WOULDN'T BE ADMITTING THEM INTO THE PROGRAM IF THEY ARE ALREADY SHOWING UP SOMEWHERE. ACTUALLY WHAT'S HAPPENING IS NOW D.C. IS PAYING MONEY OUT OF THEIR POCKETS THAT THEY SHOULD NOT BE PAYING, AND THOSE 50 CASES, LARRY THAT YOU HAVE, THOSE ARE 50 FAMILIES WITHIN THE D.C. METROPOLITAN AREA THAT YOU CAN'T PROVIDE ASSISTANCE TO. THAT'S WHY IT'S REALLY, REALLY, REALLY IMPORTANT FOR HOUSING AUTHORITIES CO THIS SYSTEM BECAUSE AS HAS BEEN CONVEYED, ALL OF THESE EIV TRAINING SESSIONS, THE KEY IS MAKING SURE THAT FEDERAL DOLLARS STRETCH TO SERVE AS MANY ELIGIBLE FAMILIES AS POSSIBLE. SO WHEN YOU DON'T DO THESE SCREENINGS, YOU ARE DIRECTING FUNDS IMPROPERLY TO FAMILIES WHO ARE NOT ELIGIBLE. SO EVERYBODY KNOWS ONE PERSON PERSONALLY THAT IS AFFORDABLE HOUSING. WITH OUR ECONOMY THE WAY IT IS NOW, AFFORDABLE HOUSING IS VERY SCARCE. YOU HAVE RECORD RATES OF UNEMPLOYMENT, AND I'M NOT TALKING ABOUT UNEMPLOYMENT WHERE SOMEONE IS OUT OF A JOB FOR A COUPLE O WE HAVE PEOPLE THAT ARE OUT OF JOBS FOR YEARS, AND THEY ARE LIVING OFF OF UNEMPLOYMENT OR FAMILY CONTRIBUTIONS TO HELP THEM MAKE IT THROUGH AND PART-TIME EMPLOYMENT, AND THESE ARE THE VERY FAMILIES THAT ARE IN N HOUSING, AND SO WHEN YOU DON'T DO THIS SCREENING, THAT FAMILY THAT'S IN NEED CAN'T GET THE ASSISTANCE. SO THAT'S WHY IT'S REALLY, REALLY IMPORTANT, AND I APPRECIATE LARRY SHARING THAT EXAMPLE WITH US, BECAUSE THE BOTTOM LINE IS IF YOU DO THE SCREENING UP FRONT, I'M SORRY. THERE'S NOT GOING TO BE ANY NEED FOR INVESTIGATIONS. YOU CAN EXPAND YOURSELF AND MAKE YOURSELF MARKETABLE IN OTHER POSITIONS THAT MIGHT MAKE IT AVAILABLE IN THE D.C. HOUSING AUTHORITY. AMEN ON THAT ONE. YOU CAN NEVER GET ENOUGH KNOWLEDGE. KNOWLEDGE, POWER, SKILL SETS MAKE YOU MARKETABLE, SO GUESS WHAT, IF ONE AREA GOES DOWN, YOU HAVE GOT THE SKILLS FOR ANOTHER POSITION IF YOU WANT TO STAY WITH THE HOUSING AUTHORITY. ISN'T THAT A BEAUTIFUL THING? ALL RIGHT. LET ME SHOW YOU HOW TO SCREEN YOUR CURRENT TENANTS. BECAUSE LARRY HAS SITUATION NOW. HE HAS GOT D.C. HOUSING AUTHORITY THAT ARE IN MULTIPLE PROGRAMS. YOU CAN USE THE MYRTLE HIM SUBSIDY REPORT TO SHOWING UP ON THE REPORT AND HUD REQUIRES HOUSING AUTHORITIES TO MONITOR THE MULTIPLE SUBSIDY REPORT ON A QUARTERLY BASIS TO IDENTIFY ALL HOUSEHOLD MEMBERS IT'S NECESSARY, IT MAY BE THE NEED TO UPDATE FAMILY COMPOSITION, AND OFTENTIMES YOU HAVE FAMILY MEMBERS WHO MAY LEAVE A UNIT, AND THEY HAVE GONE OFF TO SCHOOL OR THEY HAVE GONE OFF AND GOT THEIR OWN KNOW, THAT'S NOT SUBSIDIZED OR SUBSIDIZED BUT THE BOTTOM LINE IS IF IT'S APPLICABLE, YOU NEED TO TERMINATE THE OCCURRENCE OR REQUIRE THE FAMILY MEMBER TO IMMEDIATELY TERMINATE THEIR PARTICIPATI ASSISTANCE PROGRAM. LARRY, HAVE YOU HAD A CASE WHERE YOU SAY, OKAY, LOOKMENT YOU ARE IN D., COUNTER, AND YOU ARE OVER HERE AT ERIC WOODS PLACE. LEAVE ERIC, AND WE WILL LET YOU STAY HE CAN CAN YOUR TENANT OPT TO LEAVE THE OTHER HOUSING AUTHORITY'S PROGRAM AND STAY IN YOUR PROGRAM? >> [INAUDIBLE] >> SO YOU ARE NOT WORRIED ABOUT ERIC. YOU ARE LIKE YOU HAVE GOT TO GET OUT OF MY PROGRAM, BYE-BYE. >> I HAVE GOT YOU. WHEN I WAS IN BALTIMORE, YOU CAN STAY OVER THERE WITH ERIC. I'M GETTING MY PUBLIC HOUSING UNIT BACK FROM YOU. HERE IS YOUR 30 DAY NOTICE TO VACATE. IF APPLICABLE, TERMINATE. SO THE EASIEST THING, LIKE LARRY SAID, YOU JUST SAY BYE-BYE AND THEY CAN STAY OVER THERE, AND HOPEFULLY THEY HAD BET HOPING AND PRAYING ERIC ISN'T ON HIS P'S AND Q'S, AND THE SAME TIME HE FOUND OUT THEY WERE DOUBLE DIPPING BECAUSE THEY SAY OKAY. BE READY TO LEAVE THE PROGRAM ALL TOGETHER. ALL SO HERE IS THE OTHER THING WE NEED TO DO. WHEN YOU COME ACROSS THE OCCURRENCE OF MULTIPLE ASSISTANCE, WE NEED YOU TO MAINTAIN DOCUMENTATION OF THE RESOLUTION OF THE DUPLICATE SUBSIDY ISSUE. IF YOU DETERMINE THEY ARE IN TWO PROGRAMS, AND LARRY SAYS HEY, WE ARE BASICALLY GOING TO DOCUMENT YOUR TERMINATION PROCESS AND KEEP IT MOVING. VERY SIMPLE. LET'S SAY HYPOTHETICALLY THERE'S A FALSE POSITIVE AND REALLY THEY ARE NOT DOUBLE DIPPING INTO BOTH PROGRAMS, ERIC GIVES YOU A COPY OF THE UPDATED EOP OR THE TENANT GIVES YOU A COPY OF THE VACATE NOTICE AND THE RECORDS SHOWING THAT SHE TURNED IN THE KEYS TO THE FORMER UNIT. YOU WANT TO MAKE SURE YOU HAVE DOCUMENTATION OF THE OUTCOME OF ASSISTANCE, BECAUSE THE BOTTOM LINE IS EITHER YOU HAVE TERMINATED OR THE ADMINISTRATIVE ERROR THAT RESULTED IN THE OCCURRENCE OF AN APPEARANCE OF DUPLICATE ASSISTANCE HAS BEEN ADDRESSED. OKAY? SO VERY SIMPLE. ONE THING I WANT TO MENTION AND SHARE WITH YOU IS HUD'S OFFICE OF INSPECTOR GENERAL OIG ISSUED AUDIT REPORT 2011-KC003 ON SEPTEMBER 26th. THAT REPORT WAS ENTITLED HUD'S OFFICE OF PIH DID NOT INSURE THAT RESOLVED ITEMS ON THE EIV MULTIPLE SUBSIDY REPORT IN A REASONABLE AMOUNT OF TIME. WHAT OIG FOUND IS THAT HOUSING AUTHORITIES DID NOT PROPERLY IDENTIFY AND ELIMINATE AND THE OPERATIVE WORD IMPROPER PAYMENTS MADE ON BEHALF OF TENANTS OCCUPYING TWO OR MORE HUD ASSISTED UNITS. BASED ON THAT FUNDING OIG RECOMMENDED HUD AUTHORITIES ON ONE AND YOU KNOW, REALLY WHAT WE ARE SAYING IS HOUSING AUTHORITIES HAVE TO BASICALLY FOLLOW UP ON THOSE OCCURRENCES OF THE MULTIPLE ASSISTANCE HITS, HITS ON THE REPORT. AND THEY WANTED US ALSO TO MODIFY THE MULTIPLE SUBSIDY REPORT TO BASICALLY CREATE AN AGING REPORT SIMILAR TO THAT TO SHOW THE DATE THAT WAS FLAGGED AS POTENTIALLY RECEIVING DUPLICATE ASSISTANCE AND BASICALLY SHOW HOW LONG THEY HAD BEEN ON THE REPORT AND IMPLEMENT A PROCESS TO MONITOR AND FOLLOW UP WITH PHA'S WITH FLAGGED TENANT 6 MONTHS OR MORE. OIG USES A THRESHOLD OF 6 MONTHS. WE TRADITIONALLY REQUIRE YOU TO MONITOR THE REPORT ON A QUARTERLY BASIS. OIG IS HAPPY IF YOU RESOLVE THE SITUATION WITHIN SIX MONTHS. ANYTHING WITHIN SIX MONTHS OIG CONSIDERS TO BE EGREGIOUS. STARTING IN JANUARY 2012, WE ARE GOING TO BE -- AND I SAY WE, IMPROPER PAYMENTS ASSESSMENT TEAM IS GOING TO MONITOR THE MULTIPLE SUBSIDY REPORT TO MAKE SURE THAT YOU HAVE DONE THE CORRECTIVE ACTION OR YOU ARE IN THE PROCESS OF IMPLEMENTING THE CORRECTIVE ACTION TO ADDRESS THOSE TYPES OF ISSUES. SO MULTIPLE SUBSIDY REPORT? IF YOU HAVE THE APPLICATION PROCESSOR OR OCCUPANCY ROLE, YOU HAVE THE MULTIPLE SUBSIDY REPORT LINK ON THE NAVIGATION PANEL, WHICH YOU WILL CLICK ON TO ACCESS HERE THAT YOUR HOUSING AUTHORITY CODE WILL BE PREPOPULATED IN THE PARTICIPANT CODE SECTION, AND YOU HAVE THE ABILITY TO SEARCH BY ALL HOUSEHOLD MEMBERS, AND THAT'S WHEN I ENCOURAGE YOU TO DO. HOWEVER, YOU DO HAVE THE ABILITY TO SEARCH BY ONL HOUSEHOLD MEMBERS OR ONLY HOUSEHOLD MEMBERS UNDER THE AGE OF 18. YOU WOULD SIMPLY CLICK ON THE QUICK REPORT. WHAT THE SYSTEM IS DOING IS WHEN YOU CLICK ON THE GET REPORT BUTTON, EIV WILL DISPLAY FOR YOU A SUMMARY AND DETAILED RESULTS AND THIS IS WHAT THE TOP PORTION OF THE REPORT LIKE, AND NOW HERE AT FLORIDA 001 THERE WAS 10 HOUSE MEMBERS POTENTIALLY RECEIVING MULTIPLE SUBSIDIES, AND THE BOTTOM PORTION OF THE REPORT SHOWS YOUR SUMMARY REPORT AND BASICALLY IT HAS THE HOUSEHOLD NAME AND DATE OF BIRTH AND THE NUMBER OF SUBSIDIES THAT IS ASSOCIATED WITH THIS PARTICULAR FAMILY, AND THEN WHEN YOU CLICK ON THE DETAIL REPORTS TAB, THERE IS WHERE YOU GET WHERE THE PERSON IS SHOWING UP, AND SO IN THIS PARTICULAR INSTANCE, THE FAMILY IS -- THERE'S A NEW ADMISSION VOUCHER PROGRAM UNDER THE JACKSONVILLE HOUSING AUTHORITY, AND THEN ARE AT RIVERSIDE APARTMENTS UNDER THE MULTIFAMILY HOUSING PROGRAM. THIS IS THEIR RENT SUPPLEMENT. DO KEEP IN MIND THAT IT IS POSSIBLE FOR AN INDIVIDUAL TO AT A MULTIFAMILY HOUSING PROPERTY. SO AS LONG AS THE TWO ADDRESSES ARE THE SAME, YOU KNOW THAT THAT'S A FALSE POSITIVE. I'M GOING TO SHOW YOU SOME EXAMPLES OF FALSE POSITIVES IN JUST A SECOND. BUT THE SYSTEM ALSO -- IF YOU HAVE NEVER EVER RUN THE MULTIPLE SUBSIDY REPORT, YOU WILL KNOW WHETHER OR NOT AN INDIVIDUAL IS POTENTIALLY RECEIVING MULTIPLE ASSISTANCE, BECAUSE ON THE INCOME REPORT, THERE WILL BE A WARNING MESSAGE. OKAY? ALSO, THERE WILL BE AN INDICATION ON THE SUMMARY REPORT PAGE. NOTICE HERE THERE'S A RED STAR NEXT TO THE INDIVIDUAL WHICH MEANS THAT THIS MEMBER MAY BE RECEIVING MULTIPLE SUBSIDIES, AND SEE THE MULTIPLE SUBSIDY NOTICE ON THE NEXT SCREEN SHOT, ON THE INCOME REPORT OF A HOUSEHOLD IF THE INDIVIDUAL IS SHOWING UP IN TWO PLACES, AGAIN, RED ASTERISKS AND THE ERROR MESSAGE LETTING YOU KNOW THIS INDIVIDUAL MAY BE RECEIVING MULTIPLE ASSISTANCE. BEGUN ON THE THERE'S AN INDICATION THIS MEMBER MAY BE RECEIVING MULTIPLE ASSISTANCE, AND THERE'S THREE OCCURRENCES OUTSIDE OF THE MULTIPLE SUBSIDY REPORT IN WHICH YOU ARE BEING FLAGGED, HEY, ATTENTION. ATTENTION. THERE MAY BE AN ISSUE HERE. SO IF YOU DO NOT LIKE TO COMMUNICATE, YOU DON'T LIKE TO TALK, YOU MAY CONSIDER ON THE. THEY ARE GOING TO GIVE YOU SOMETHING TO TALK ABOUT WITH THE INDICATION ON THAT REPORT. HERE IS THE REASON FOR FALSE POSITIVES, AND I WANT TO PREPARE OUR FOLKS THAT ARE WATCHING THIS TRAINING REMOTELY, WE ARE GOING TO BE BREAKING HERE IN WASHINGTON D.C. IN 10 MINUTES TO TAKE WANT TO GET PEOPLE READY. IF THEY KNOW THEY ARE GOING TO HAVE TO MAKE PHONE CALLS AND FOLLOW UP WITH THE BOSS WHILE THEY ARE WATCHING THE TRAINING SESSION OR WHAT HAVE YOU, YOU ARE GOING TO HAVE A 15 MINUTE BREAK IN 10 MINUTES. THE REASON FOR FALSE POSITIVES, YOU MAY MANAGEMENT AGENT THAT HAS NOT UPDATED THE FAMILY COMPOSITION ON THE FORM 0058 OR 59. THAT'S A COMMON OCCURRENCE WHERE SOMEBODY HAS MOVED OUT AND YOU KNOW HOW IT GOES. LOOK. LOOK MEGAN. YOU HAVE GOT TO GO AND GET YOUR OWN PLACE. YOU CAN'T LIVE IN MY HOUSE ANYMORE. RULES, YOU NEED TO GO SOMEWHERE ELSE. THE NEWLY TURNED 18-YEAR-OLD AND 19-YEAR-OLD, AND THEY SAY MOM, I GET MY OWN PLACE, AND THEY GO AND GET THEIR OWN PLACE, HOWEVER, HOUSING AUTHORITY PROPERTY OWNER FORGOT TO THAT INDIVIDUAL FROM THE FAMILY COMPOSITION, AND I MENTIONED THIS ONE OTHER ONE EARLIER. FAMILIES USING A VOUCHER MULTIFAMILY HOUSING PROPERTY. SO IT'S NOT UNCOMMON FOR THERE TO BE FALSE ARE AWARE THAT THE MOVE OUT FORM ARE NOT BEING PROVIDED TO EIV. MY GOOD FRIENDLIES HAVE A LOT OF FOLKS THAT USE THE -- THEY MOVE OUT A PROGRAM, AND A LOT OF THEM ARE, YOU KNOW, COMING INTO T VOUCHER OR PUBLIC HOUSING PROGRAM AND MOVING OUT OF PROJECT BASED SECTION 8 MULTIFAMILY HOUSING PROPERTIES, AND UNFORTUNATELY BECAUSE THOSE MOVE OUTS ARE NOT BEING PROVIDED TO EIV THEY DON'T SEE THEM, AND WE ARE WORKING CLOSELY WITH THE MULTIFAMILY HOUSING PROGRAM OFFICE HERE IN WASHINGTON TO MODIFY THE PROCESS BY WHICH TRACKS WILL PROVIDE THE EIV TEAM WITH THE MOVE OUTS TO MIM MYSELF THE OCCURRENCE ON THE MULTIFAMILY HOUSING SIDE, AND THAT IS GOING TO BE RESOLVED IN THE NEAR FUTURE, AND HERE IS AN WHICH YOU HAVE AN INDIVIDUAL WHO WAS PART OF THE OTHER HOUSEHOLD, MOVED OUT GOT THEIR OWN PLACE, HEAD OF HOUSEHOLD AT THE OWN PLACE. THE SECOND ONE DEALS WITH FALSE POSITIVE NO. 2 WHERE THEY ARE THAT THE ADDRESS IS THE SAME. NOW, KEEP IN MIND, IN INSTANCES WHERE WE TRY TO HAVE THE SYSTEM NOT COUNT RECORDS WHERE THE BUT IT'S HARD TO DO THAT, BECAUSE IF YOU LIST THE ADDRESS AS 451 SEVENTH STREET APARTMENT 2 ON ONE RECORD AND THEN LIST IT AS APARTMENT 2, 451 SEVENTH STREET, BY EYESIGHT WE KNOW THAT'S THE SAME ADDRESS. A LOT OF TIMES THERE ARE JUST THINGS YOU CANNOT PROGRAM A COMPUTER TO DO AND IT DOES ENTAIL HUMAN INTERVENTION IN DOING THE ANALYSIS OF THE INFORMATION. SO WHAT I WANT TO DO IS I WANT TO BREAK EARLY. IT'S FIVE MINUTES UNTIL THREE, AND WE ARE GOING TO TAKE A 15 MINUTE BREAK AND GO BACK AT ABOUT 3:15 AND GET INTO THE NEW HIRES REPORT. THIS SESSION IS NOT UNTIL 5:00 P.M. TODAY. WE ARE ALMOST THROUGH THE MAJORITY OF THE MATERIAL. SO LET'S GO AHEAD AND TAKE A BREAK, AND WE WILL COME BACK AT 3:15. FOR THOSE OF YOU THAT ARE TUNING IN VIA OR WEBCAST, YOU WILL HEAR SOME DELIGHTFUL MUSIC TO SOOTHE YOU AND GET YOU PREPARED FOR THE WEEKEND AND GET READY TO GET YOUR KIDS SITUATED IN THEIR HALLOWEEN COSTUMES FOR MONDAY NIGHT. LET'S BREAK AND ENJOY THE MUSIC.